Chapter 4
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) | Go To |
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|
Power On Issue | Page 112 |
No Display Issue | Page 113 |
|
|
LCD Failure | Page 115 |
|
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Internal Keyboard Failure | Page 115 |
|
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Touchpad Failure | Page 116 |
|
|
Internal Speaker Failure | Page 116 |
|
|
ODD Failure | Page 119 |
|
|
WLAN Failure | Page 122 |
|
|
Thermal Unit Failure | Page 122 |
|
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Other Functions Failure | Page 123 |
|
|
Intermittent Failures | Page 124 |
|
|
Undermined Failures | Page 124 |
|
|
4.If the Issue is still not resolved, see “Online Support Information” on page 155.
Chapter 4 | 111 |