Chapter 4
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products.
1.Obtain the failing symptoms in as much detail as possible.
2.Verify the symptoms by attempting to
3.Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) | Go To |
|
|
Power On Issue | Page 130 |
No Display Issue | Page 131 |
|
|
LCD Failure | Page 133 |
|
|
Internal Keyboard Failure | Page 133 |
|
|
Touchpad Failure | Page 134 |
|
|
Internal Speaker Failure | Page 134 |
|
|
Internal Microphone Failure | Page 136 |
|
|
ODD Failure | Page 138 |
|
|
Modem Failure | Page 141 |
|
|
Wireless Failure | Page 141 |
|
|
Acer EasyLaunch Button Failure | Page 142 |
|
|
Thermal Unit Failure | Page 142 |
|
|
Other Functions Failure | Page 143 |
|
|
Intermittent Failures | Page 144 |
|
|
Undetermined Failures | Page 144 |
|
|
4.If the Issue is still not resolved, see “Online Support Information” on page 185.
Chapter 4 | 129 |
