Acer 4930G manual Common Problems, Symptoms Verified Go To

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)	Go To
Power On Issue	Page 152
No Display Issue	Page 153
LCD Failure	Page 155
Internal Keyboard Failure	Page 155
Touch Pad Failure	Page 156
Internal Speaker Failure	Page 156
Internal Microphone Failure	Page 158
ODD Failure	Page 160
Rightside USB Failure	Page 163
Modem Failure	Page 163
WLAN Failure	Page 164
Acer EasyLaunch Button Failure	Page 164
Acer MediaTouch Failure	Page 165
Fingerprint Reader Failure	Page 165
Thermal Unit Failure	Page 166
HDTV Switch Failure	Page 166
Other Functions Failure	Page 167
Intermittent Failures	Page 168
Undermined Failures	Page 168

4.If the Issue is still not resolved, see “Online Support Information” on page 209.

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