Acer 5310G, 5710G manual Forgotten Hard Disk Password, Resetting a BIOS Password

Models: 5710G 5310G

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Forgotten Hard Disk Password

Forgotten Hard Disk Password

When the user keys in the wrong password three times, an error message appears. The user must now reset the password.

1.Make a note of the error code that is displayed with the error message.

2.Run unlock6.exe from the DOS prompt in the following format: unlock6 XXXXX 00

(XXXXX = HDD password error code, 00 = CRC base - default is 00)

3.Select Upper case ACSII Code from the screen that appears. The HDD master password is displayed. Make a note of this password.

4.Reset your system. When the Enter Primary Master HDD User Password prompt appears, enter the password you made a note of in step 3.

Resetting a BIOS Password

The user can reset a BIOS password using the clnpwd.exe utiility.

1.Copy clnpwd.exe to a DOS boot up disk (or flash drive).

2.Boot your system in DOS mode.

3.Execute clnpwd.exe from the boot up disk (or flash drive).

4.Press 1 or 2 to reset the required password as shown on screen.

5.A confirmation message appears when the process is successful.

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Chapter 4

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Acer 5310G, 5710G manual Forgotten Hard Disk Password, Resetting a BIOS Password