Acer 5538 manual Common Problems, Symptoms Verified Go To

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)	Go To
Power On Issue	Page 153
No Display Issue	Page 154
LCD Failure	Page 156
Internal Keyboard Failure	Page 156
Touchpad Failure	Page 157
Internal Speaker Failure	Page 157
Internal Microphone Failure	Page 159
ODD Failure	Page 161
Rightside USB Failure	Page 164
Modem Failure	Page 165
WLAN/WiMAX Failure	Page 165
Bluetooth Failure	Page 166
Function Button Failure	Page 166
Thermal Unit Failure	Page 167
Other Functions Failure	Page 168
Intermittent Failures	Page 168
Undetermined Failures	Page 169

4.If the Issue is still not resolved, see “Online Support Information” on page 191.

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