Troubleshooting
Troubleshooting
If you encounter difficulties while installing the DuoConnect adapter, check the following:
■Is your device powered on?
■Is the cable properly connected to the DuoConnect adapter and the device?
■Is the adapter seated evenly in the PCI slot?
■Are your drivers current? Check http://www.adaptec.com for the latest driver availability.
■If you encounter any problems with the software, check the User’s Guide and Readme file on the CD.
■Windows only: Is bus mastering support provided and enabled for the PCI slot containing the DuoConnect adapter? Refer to the motherboard documentation for details.
■Windows only: Is the driver loaded properly? First, try moving
the adapter to a different PCI slot. Windows 2000 only: Check the Windows 2000 Event Log. Refer to the Windows documentation for details.
■Power Macintosh only: Is the adapter seen by the Apple System Profiler. See Step 6 on page 27 for details.
For more troubleshooting information, visit http://www.adaptec.com and http://ask.adaptec.com.
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