150-409-115-05, Issue 5

Product Support

 

 

PRODUCT SUPPORT

ADC Customer Service Group provides expert pre-sales and post-sales support and training for all its products.

Technical support is available 24 hours a day, 7 days a week by contacting the ADC Technical Assistance Center (TAC).

Sales Assistance

Quotation Proposals

800.366.3891 extension 73000

Ordering and Delivery

(USA and Canada)

General Product Information

952.917.3000

 

 

Fax: 952.917.3237

 

 

 

 

 

Systems Integration

Complete Solutions (from concept to

800.366.3891, extension 73000

 

installation)

 

 

(USA and Canada)

Network Design and Integration Testing

952.917.3000

System Turn-Up and Testing

 

Network Monitoring (upstream or downstream)

 

Power Monitoring and Remote Surveillance

 

Service/Maintenance Agreements

 

Systems Operation

ADC Technical Assistance Center

Technical Information

800.638.0031

System/Network Configuration

714.730.3222

Product Specification and Application

Fax: 714.730.2400

Training (product-specific)

Email: wsd_support@adc.com

Installation and Operation Assistance

 

Troubleshooting and Repair/Field Assistance

Online Technical Support

www.adc.com/Knowledge_Base/index.jsp

 

 

 

Online Technical Publications

www.adc.com/library1/

 

 

 

Product Return Department

ADC Return Material Authorization (RMA)

800.366.3891 ext. 73748 or

 

number and instructions must be obtained

952.917.3748 Fax: 952.917.3237

before returning products.

Email: repair&return@adc.com

All 800 lines are toll-free in the USA and Canada.

EDU-409 List 1

January 26, 2000

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