Table of Contents

 

Overview

2

Features and Benefits

2

Bandwith.com Overview and Contacts

3

ADTRAN Overview and Contacts

3

ADTRAN Product Information Part Numbers and

 

Pricing

4

ADTRAN Product Information Product Description 4

Architecture Overview

4

Version Support

5

Certification Testing Results Summary

5

Platforms Used During Testing:

5

Features Used During Testing:

5

The ShoreTel system has some known limitations with SIP

trunking, please refer to ShoreTel‟s Administration Guide,

chapter 18, for the SIP trunking limitations. 1.0

 

Initialization and Basic Calls

5

1.0 Initialization and Basic Calls

6

2.0 Media and DTMF Support

6

3.0 Performance and Quality of Service

7

4.0 Enhanced Services and Features

8

Configuration Overview

9

ShoreTel Configuration

9

ADTRAN Configuration

11

Com Port

11

CONFIGURE THE UNIT’S IP ADDRESS

11

Web Access

12

Telnet Configuration

12

Web User Interface

12

T1 Interface Configuration

14

Eth 0/2 Interface Configuration

17

System Summary

18

Trunk Account Configuration

19

Trunk Group Configuration

24

System Parameters Configuration

27

Dial Plan and ISDN Num Templates

28

ADTRAN Troubleshooting and Technical Support 30

Post-Sales Technical Support

30

Pre-Sales Technical Support

30

Installation and Maintenance Services

30

Training

30

Document and Software Copyrights

31

Trademarks

31

Disclaimer

31

Company Information

31

Overview

This document provides details for connecting the ShoreTel system through the ADTRAN Total Access® series of routing, switching and IP gateway products to Bandwidth.com, for SIP Trunking, to enable audio communications. The connection to the ShoreTel system will be a T1 PRI from the ADTRAN Total Access product. The document focuses on the configuration procedures needed to set up these systems to interoperate.

Features and Benefits

The Bandwidth.com, ADTRAN and ShoreTel solution provides the following features and benefits:

Inbound Calling (requires Bandwidth.com extension), 800 Inbound (requires purchase or port), Long Distance Termination (includes intra-, inter-state and international), Expanded Local Calling, Outbound

960 Stewart Drive Sunnyvale, CA 94085 USA Phone +1.408.331.3300 +1.877.80SHORE Fax +1.408.331.3333 www.ShoreTel.com

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ADTRAN 220T1 manual Overview, Features and Benefits