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accidents brought about by the Purchaser‘s actions, such as negligence, connection error, failure to follow instructions for maintenance, abnor- mal use due in particular to electrical or mechanical overload.
Any parts furnished under this warranty may be new or
part thereof does not extend the original warranty period.
The AEG PS reserves the rights to modify if necessary the mechanism of the equipment in order to fulfil this Agreement.
warranty claims procedure
Should you be experiencing technical issues with your inverters, please have your installer or reseller report the case to the country specific AEG PS hotline. AEG PS service hotline numbers are available by con- sulting the www.aegps.com website. To better assist you, your installer will require having the following information readily available:
-Caller’s contact information
-Product type and serial number
-Installation date
-Problem occurrence date
-Problem description and error code
Should the service hotline conclude to a replacement of the inverter, your installer or reseller will be required to download and complete the appropriate RMA (Return Material Authorisation). A PDF version of the RMA document can be downloaded from the www.aegps.com website. The system replacement will be facilitated by following and accepting the general terms and conditions mentioned on the second page of the RMA document.
