Service and Spare Parts, Customer Care Department | AEG C41022GN

14. Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit the website at www.serviceforce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working".

When you contact the Service Force Centre you will need to give the following details:

1.Your name, address and post code.

2.Your telephone number.

3.Clear and concise details of the fault.

4.The model and serial number of the appliance (found on the rating plate).

5.The purchase date.

Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls.

For Customer Service in Ireland please contact us at the address below:

AEG

Electrolux Group (Irl) Ltd

Long Mile Road

Dublin 12

Republic of Ireland

Tel: +353 (0) 1 4090754

Email: service.eid@electrolux.ie

14.1 Customer Care Department

For general enquires concerning your AEG appliance, or for further information on AEG products, please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.aeg.co.uk

Customer Care Department

AEG Domestic Appliances

55 – 77 High Street

Slough

Berkshire

SL1 1DZ

Tel: 0870 5 350350 (*)

*calls to this number may be recorded for training purposes.

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AEG C41022GN, C41022V manual Service and Spare Parts, Customer Care Department

Contents

C41022G C41022GN C41022V Page Contents Classes of Appliances Installation Do not Attempt to Repair the Appliance General information Technical service Description of controls Layout of Burners Description of symbolsFront panel Control Panel Description of HOB Control Knob Description of FRY-TOP Control Knob Layout of Heating Elements Description of symbols Description of Symbols on the Function Switch Knob Description of Symbols on Auxiliary Electric Oven KnobDescription of Auxiliary Electric Oven Knob Electronic Timer KEY HOW to SET the CountdownSET the Time of DAY To Cancel the Countdown Setting the Oven Timer Control# to SET the Timer to Switch on and OFF Automatically To Cancel AN Automatic Programme $ to SET the Timer to Switch OFF onlyTo Return the Appliance to Manual Things to Note Switching on the burners Using the cooking hobSwitching off the burners One-touch lighting Before switching on the fry-top Using the fry-top If fittedSwitching on Heat Setting Guide General warnings Using the ceramic hob Switching on the oven for the first time Using the electric ovenTraditional cooking Convection cooking Cooking with the ventilated grill Switching off the ovenCooking with the grill Defrosting Switching on the auxiliary oven for the first time Using the auxiliary oven with natural convectionSwitching off the auxiliary oven Cooking with the grill auxiliary oven Suggestions for using the fry-top correctly Suggestions for using the hob burners correctlySuggestions for using the ceramic hob correctly Suggestions for using the oven correctly Cooking with the grill Convection cookingCooking with the ventilated grill Cooking meat and fish Table of Convection and Traditional Cooking Times Recommended cooking tables Cleaning stainless steel surfaces Cleaning and maintenanceCleaning enamelled surfaces Cleaning the knobs and the control panel Cleaning the fry-top Cleaning the igniter plugs and thermocouplesCleaning the ceramic hob Cleaning the oven Replacing the oven light bulb Voltage 230 V / 50 Hz Power 15 W Attachment Special maintenance Cleaning the inside oven fanRemoving the oven door Dimensions of the Cookers InstallationElectric connection Rating plate must never be removed Type of power supply Electric power cable section Power consumption of the ceramic hob Ventilation requirementsReplacing the electric cable Gas connection Stability chain Gas regulations Connecting to LPGMinimum flow of valved cooking hob taps Minimum flow of non-valved cooking hob taps Positioning and levelling the cooker Final operations Customer Care Department Service and Spare Parts Guarantee Conditions Standard guarantee conditionsEuropean Guarantee Page From the Electrolux Group. The world’s No choice