AEG IR 4427 instruction manual Trouble Shooting, Problem, Cause, Solutions

TROUBLE SHOOTING

Problem	Cause	Solutions
Cannot connect to network	Network down	Check that network is working
		between a computer and the
		router
	Router restricts access to listed	Obtain the Jupiter 6 MAC address
	MAC addresses	from MENU > SYSTEM
		SETTINGS > VIEW SETTINGS
		and add to router list.
		NOTE: The radio has separate
		MAC addresses for wired and
		wireless networks; only the
		current network adaptor method
		address is displayed, but the
		other address can be obtained by
		changing the first pair of digits
		between ‘ 00’ (wireless) and
		‘ 02’ (wired)
Cannot connect	Insufficient Wi-Fi signal strength	Check distance to router; see if a
to Internet		computer can connect to the
		network in this location
	Unknown encryption method	Change encryption method on
		router. The radio supports WEP,
		WPA, WPA2
	Unusual network configuration	Setup network manually through
		MENU > SYSTEM SETTINGS >
		NETWORK > MANUAL
		SETTINGS
	Firewall preventing access	Check the following ports are
		open: UDP and TCP ports 80 and
		123; DNS port 53. Windows
		shares: ports 135 – 139 and 445.
		Windows Media Player: varies –
		non-Microsoft firewalls may
		require configuration for UPnP.

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