Operating instructions

What to do when…

3

The somewhat different, in comparison to older wash-

 

ing machines, whistling noise during spinning is due to

the modern drive system.

A rattling sound on startup – in particular when using for the first time – is caused by the circulation pump and is due to the design.

Trouble Shooting

In the case of a malfunction try to solve the problem with the aid of the notes given here. If you call in customer service to resolve one of the malfunctions listed here, or rectify an error made in the operation of the appliance, the customer service engineer’s visit is not free of charge, even during the period of guarantee.

Malfunction

Possible Cause

Remedy

Washing machine does

Mains plug is not plugged in.

Insert mains plug.

 

 

not work.

House fuse in defective.

Replace fuse or reset.

 

 

Door is not closed properly.

Close door, lock must engage

 

audibly

 

 

The machine does not

Tap is closed.

Open tap.

take in water.

Sieve in the threaded fitting

Unscrew the hose from the

 

 

on the water inlet hose is

tap, remove the sieve and

 

blocked.

clean under running water

 

The height adjustable threa-

Adjust the feet as per the

 

ded feet are not correctly

installation and connection

 

adjusted.

instructions.

 

There is only very little

 

 

washing in the drum (e.g.

Function is not impaired.

Washing machine

only a towelling dressing

 

vibrates during opera-

gown).

 

tion or is unstable.

Water cannot be completely

Check the drain hose and if

 

 

pumped out because

necessary remove any kink or

 

the drain hose is kinked

clean the circulation pump

 

or

and remove any foreign

 

the circulation pump is blo-

bodies from the pump hou-

 

cked.

sing.

 

 

 

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AEG W 1020 manual What to do when…, Trouble Shooting, Malfunction Possible Cause Remedy