Obtaining Service
Before Calling for Service
Before calling for service, check the following items:
•Make sure unit is plugged into outlet.
•Check the outlet for power. Test outlet with lamp to make certain outlet has power.
•Make sure ice machine's switch is in the "ON" position.
•Make sure that there is cold water supplied to the ice machine.
•Make sure drain plug on bottom of reservoir is inserted.
•Make certain unit is level from front to back and side to side.
•Make certain that the drain line to the ice machine is unrestricted or kinked.
•Use troubleshooting guide, pages
If you are not able to correct the problem, contact your dealer or the manufacturer. Be sure to have the model number and the serial number handy before you call. The model and the serial number are located on the lower front part of the ice machine's cabinet.
How to Obtain Service
Your ice machine requires little service because the best and most
If trouble occurs during normal operation, read "Things to remember" section first and, if necessary, check the troubleshooting guide. If service becomes necessary:
1.Contact the dealer where your appliance was pur- chased or the manufacturer for the name of the nearest authorized service representative. The serv- ice representative will have full authority to make any repairs deemed necessary.
2.If you are in an area where there is no service repre- sentative, write or call the manufacturer directly. We will make recommendations as to the proper proce- dure for correction. Service work and replacement parts, if required, will be provided as covered by your limited warranty.
3.In all correspondence regarding service, be sure to give the model number, serial number and proof of purchase.
4.Try to have information or description of the nature of the problem, how long the unit has been run- ning, the room temperature, water temperatures, and any additional information that may be helpful in quickly solving the problem.
Every new ice machine that leaves the factory contains this Owner's Guide. Keep this Owner's Guide in a safe place for convenient reference.
SEND IN YOUR WARRANTY RECORD CARD
IMMEDIATELY AFTER TAKING DELIVERY OF YOUR
ICE MACHINE.
For Your Records
Date of Purchase
Dealer's Name
Dealer's Address
Dealer's city | Dealer's State | Zip |
Appliance Serial Number
Model Number
Date Warranty Card Mailed (within 10 days of purchase)
All specifications and product design subject to change without notice. | 9 |
Such revisions do not entitle the buyer to corresponding changes, improvements, additions, replacements or compensation for previously purchased products.
