English CJA31J1ALAAA | Alcatel 799A manual

"No service" is displayed

•You are outside of the network coverage area

I have already entered 3 incorrect PIN codes

•Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to connect my cellphone to my computer

•Install first of all Alcatel's PC suite

•Use "Install the connection" and perform the installation

•Check that your computer meets the requirements for Alcatel's PC Suite installation

I am unable to download new files

•Check for free space

•Delete some files

•Select the MicroSD Card to store the files you downloaded

•Check your subscription status with your operator

The cellphone can't be detected by others via Bluetooth

•Make sure that Bluetooth is turned on and your cellphone is visible to other users (see page 65)

My cellphone is frozen, can't power on

•Make sure your battery is not completely used up or damaged

•Remove your battery, remove your SIM card then reinstall them to power on again, if still does not work

•Hold down # key and press Power on/off key for a while to reset the cellphone

ALL User cellphone data: contacts, photos, messages and files, downloaded applications like Java games will be lost permanently.

How to make your battery last longer

•Make sure you followed the complete charge time (minimum 3 hours)

•After a partial charge, the battery level indicator may not be exact.Wait for at least 20 minutes after removing the charger to obtain an exact indication

•Switch on the backlight upon request.

•Extend email auto-check interval as long as possible.

•Update news, weather information. upon demand manually or set its auto-check interval longer.

•Exit Java background-running applications if they are not being used for a long time.

•Deactivate Bluetooth when not in use.