20Warranty .............................

Your cellphone is warranted against any defect which may occur in conditions of normal use during the warranty period of twelve (12) months (1) from the date of purchase as shown on your original invoice.

Batteries (2) and accessories sold with your cellphone are also warranted against any defect which may occur during the first six (6) months (1) from the date of purchase as shown on your original invoice.

In case of any defect of your cellphone which prevents you from normal use thereof, you must immediately inform your vendor and present your cellphone with a proof of purchase.

If the defect is confirmed, your cellphone or part thereof will be either replaced or repaired, as appropriate. Repaired cellphone and accessories are entitled to a one

(1)month warranty for the same defect. Repair or replacement may be carried out using reconditioned components offering equivalent functionality.

This warranty covers the cost of parts and labor but excludes any other costs.

(1)The warranty period may vary depending on your country.

(2)The life of a rechargeable cellphone battery in terms of conversation time standby time, and total service life, will depend on the conditions of use and network configuration. Batteries being considered expendable supplies, the specifications state that you should obtain optimal performance for your cellphone during the first six months after purchase and for approximately 200 more recharges.

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This warranty shall not apply to defects to your cellphone and/or accessory due to (without any limitation):

1)Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your cellphone is used,

2)Connection to any equipment not supplied or not recommended by TCT Mobile Limited,

3)Modification or repair performed by individuals not authorized by TCT Mobile Limited or its affiliates or your vendor,

4)Inclement weather, lightning, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation…

Your cellphone will not be repaired if case labels or serial numbers (IMEI) have been removed or altered.

There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction.

In no event shall TCT Mobile Limited or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited commercial loss, to the full extent those damages can be disclaimed by law. Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.

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