Alen C360, C475A user manual Problem, Possible Causes, Suggested, Remedies

PROBLEM	POSSIBLE CAUSES					SUGGESTED
						REMEDIES
1. UNIT DOES NOT START	- Water full indicator blinks,				Dump the water in the water
WHEN PRESSING ON/OFF	water tank is full.				tank.
	- Room temperature is higher				Reset the temperature.
BUTTON
	than	the	set	temperature.
	(Heating mode)
	- Room temperature is lower				Reset the temperature.
	than	the	set	temperature.
	(Cooling mode).
	- LCDI plug was tripped.				Press the reset button on the
					LCDI	plug.	Press	On/Off
					button on the air conditioner.
2. NOT COOL ENOUGH	- The windows or doors in the				Make sure all the windows and
	room are not closed.				doors are closed.
	- There are heat sources inside				Remove the heat sources if
	the room.				possible.
	- Exhaust air duct is not				Connect the duct and make
	connected or blocked.				sure it can function properly.
					For best performance keep as
					short and straight as possible.
	- Temperature setting is too				Decrease the set temperature.
	high.
	Air filter is blocked by dust.				Clean the air filter.
	- AC stopped cooling after				Turn unit off for 3 minutes,
	checking each item above.				press the reset button on the
					LCDI plug, turn the AC back
					on and select a temperature
					lower	than	the	room
					temperature.
3. NOISY OR VIBRATION	- The ground is not level or not				Place the unit on a flat, level
	flat enough.				ground if possible.
4. GURGLING SOUND	The sound comes from the				It is normal.
	flowing of		the	refrigerant
	inside the air-conditioner.

NOTE: When the pipe sensor or the room sensor is error, the digital display shows “E1”or“E2” accordingly.

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