Problems and Solutions

When a minor jam occurs, your RoboShredder will automatically reverse and then resume shredding. This will clear most jams. In case of a stall, follow the directions below.

Basic Paper Jam

The shredder should automatically eject any minor excess material from the feed openings. Manually remove any unshredded material from the top of the feed openings. If the jam occurs in the auto-feed slot, gently raise the feed cover and remove excess material from the opening.

Minor Paper Jam

Press the REVERSE button on the control panel. The shredder will reverse momentarily, then resume shredding. If shredding does not resume, remove unshredded portion of paper from the entry slot or auto-feed slot (by lifting the feed cover) and clear any excess paper shreds.

Major Paper Jam (Overload lit on LED panel)

1.Turn the power switch to the OFF position ( ○ ) and wait at least 10 minutes for the thermal overload protection to reset.

2.Turn the power switch ON ( – ). If paper was left inside any feed opening prior to the overload, press the REVERSE button. Be careful to not place your fingers near the feed opening or serious harm could result. Clear any excess paper shreds from the feed opening. You are now ready to resume normal shredding.

Paper Jams and Motor Overload Situations

The shredder is equipped with an automatic motor overload protection circuit. The duty cycle for the shredder is rated for continuous shredding. Recommended running time at maximum capacity is 60 minutes on and 45 minutes off when using the auto feed tray, 15 minutes off when feeding the shredder normally. The shredder will automatically terminate power if any of the following abnormal situations occur:

1.Operating the shredder at the maximum six-sheet capacity continuously for a prolonged period of time, e.g., more than 60 minutes without stopping.

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