Troubleshooting: Firewire 7
No connection
If “MultiMix Audio” does not appear, Windows does not see the mixer as being connected to the computer. Check your Firewire cable and try powering the mixer off and on again.
Expand the “IEEE 1394 Bus host controllers” section. Check that your Firewire card is listed as properly working.
As a last resort power your computer off and on.
Faulty connection
If “MultiMix Audio” appears, but there is a yellow question mark or exclamation point attached to it, the drivers are improperly installed.
When restarting your computer, turn it off all the way. Pull out the AC power cord, keep it out for a few seconds, and then plug it back in again before you restart your computer.
This step helps reset your computer’s PCI cards, including any Firewire cards.
Audio playback or recording is at the wrong speed
Adjust the buffers in the ASIO control panel or through your WDM application’s audio setup options.
It is impossible to say which buffer settings are perfect for each system, but generally buffer sizes around the middle or
Audio playback or recording stutters or drops out
Again, work with the buffer settings in the ASIO control panel or through your WDM application’s audio setup options in order to find the most reliable setting.
Many audio applications include advanced setting dialog boxes where
Audio echoes during recording
Either turn your software direct monitoring off
Be sure to attach your monitoring speakers to the CTRL RM OUT jacks, not the MAIN MIX OUT jacks.
Help on the web Most major recording programs are supported by lively user forums. The odds are that, if you’re having problems, someone who posts at these forums has already experienced them and found solutions.
Don’t be shy about visiting these forums and posting your questions.
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