7Troubleshooting: Firewire
Computer or audio application does not see the MultiMix FireWire
Basic troubleshooting
First, check that the MultiMix is seen by the computer: Under “Sounds and Audio Devices” (Windows) or “Audio MIDI Setup” (Mac), look for the MultiMix FireWire to be listed as an available device.
If the MultiMix FireWire is not seen, check that the Firewire cable is properly connected. Power the MultiMix FireWire off, wait a few seconds, and then power it on again. Repeat this process until the MultiMix FireWire is found.
For instructions for checking on this basic connectivity, see page 28 (Windows) or page 36 (Macintosh).
Advanced troubleshooting under Windows
The best way to see that your MultiMix is connected and operating properly is through the Windows Device Manager. This is a powerful Windows component that requires some navigation but yields very detailed information.
1.Start by finding the “My Computer” icon either on your desktop or from the Start menu.
2.
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