Altinex MT108-103 manual Troubleshooting Guide, Multitasker

Models: MT108-103

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TROUBLESHOOTING GUIDE

MULTITASKER

7.3.SUMMARY OF COMMANDS Basic Commands

1)

[VER]

Display firmware version

2)

[C]

Display card status

3)

[CnS]

Save card settings

4)

[CLR]

Reset card to defaults

5)

[TEST]

Test internal memory ICs

6)

[HELP]

Display available commands

Feedback Commands

7)

[FBD]

Feedback delay on/off

8)

[?]

Display system cards

9)

[?C]

Display card information

10)

[STA1]

Auto-feedback on

11)

[STA0]

Auto-feedback off

12)

[...F]

Display OK after command

Card Control Commands

13)

[…S]

Save command being sent

14)

[ONm]

Turn on output

15)

[OFFm]

Turn off output

16)

[…P]

Sets the path, [SW] preload

17)

[SW]

Switch preloaded outputs

ID Commands

 

18)

[RSI]

Reset Card IDs to defaults

19)

[SIDn]

Set all Card IDs

20)

[SIDnCi]

Set one Card ID

21)

[SID+]

Set all Card IDs to an offset

22)

[RSN]

Display card slot number

Group Commands

23)

[WR]

Add card(s) to a group

24)

[RMC]

Remove card(s) from group

25)

[RMG]

Delete group

26)

[RD]

Display group members

TROUBLESHOOTING GUIDE

8

We have carefully tested and found no problems in the supplied MT108-103; however, we would like to offer suggestions for the following:

8.1 LED IS NOT LIT

Cause 1: Card cage is not plugged in.

Solution: Make sure the enclosure is powered and has AC power turned on. If the LED is still not on, see Cause 2.

Cause 2: Card is not plugged in all the way.

Solution: Push the card in all the way. If the LED is still not on, see Cause 3.

Cause 3: Card cage slot has a problem.

Solution 1: Test the card in other slots of the card cage. If the slot is damaged, the card may work in other slots. If other slots work, and the LED lights, the problem is the card cage slot. The card cage may require service. Call ALTINEX at (714) 990-2300. If the other slots do not work and the LED is still not on, see Solution 2.

Solution 2: Take any other known good card with an LED and verify that the slot used is good by seeing if the other card’s LED lights in that slot. If it lights, then the original card may be the source of the problem. Call ALTINEX at (714) 990-2300.

8.2 NO SOUND

Cause 1: The source has a problem.

Solution: Check the source and make sure that it is working at an appropriate volume level and all source connections are correct. If the source is working and there is still no sound, see Cause 2.

400-0162-003

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Altinex MT108-103 manual Troubleshooting Guide, Multitasker