Amana Commercial Microwave Oven Care and Cleaning, Before Calling for Service, Part, Problem

Care and Cleaning

	PART	CARE AND CLEANING RECOMMENDATION
		Clean microwave oven with mild detergent in warm water using soft sponge or cloth.
		Wring sponge or cloth to remove excess water before wiping equipment. If desired, boil a
		cup of water in microwave oven to loosen soil before cleaning.
	Interior, Exterior, and Door	Important:
		• Do not use abrasive cleansers or cleaners containing ammonia or citrus.
		These could damage finish.
		• Never pour water into microwave oven bottom.
		• Do not use water pressure type cleaning systems.
	Discharge Air Vents	Check monthly for a buildup of particles along intake screen on back of oven. Clean
		screen with damp cloth to ensure proper airflow. Dry thoroughly.
	Control Panel	Open oven door to deactivate oven timer. Clean with mild detergent in warm water using
		soft sponge or cloth.
Before Calling for Service

!WARNING

To avoid electrical shock which can cause severe personal injury or death, do not remove outer case at any time. Only an authorized Amana servicer should remove outer case.

Problem	Possible Cause
	Confirm oven is plugged into dedicated circuit.
	Confirm oven is on grounded and polarized circuit.
Oven does not operate.		(Contact electrician to confirm)
	Check fuse or circuit breaker.
	Check that the door is firmly closed.
If oven does not accept entries	Make sure oven is on.
when pad is pressed.	Open and close oven door. Press pad again.
	Oven control is equipped with a self-diagnostic system. Self-diagnostic
	system alerts you if there is an error or problem. When electronic control
If oven malfunctions or shows:	signals a problem, follow steps listed below.
	1.	Record number shown.
E20
	2. Unplug oven, wait for 1 minute, and plug in oven.
E30		• Disconnecting electrical supply may eliminate service code. If failure
		continues, contact an authorized Amana servicer or call Amana toll
		free at 1-866-426-2621 inside the U.S.A. or Canada, or 1-319-622-
		5511 outside the U.S.A or Canada.
	An attempt has been made to program the oven for more time than allowed.
If oven shows E10 in display:	1.	Press STOP/RESET pad.
	NOTE: Maximum cooking time is 60 minutes except when cooking with full
	power (100%). In case of full power (100%), maximum cooking time is 20
	minutes.
	Place one cup of water in oven.
Oven operates but does not heat	Run for one minute at full power (100%).
	If temperature does not rise, oven is not operating correctly. Contact an
food.
	authorized Amana servicer or call Amana toll free at 1-866-426-2621 inside
	the U.S.A. or Canada, or 1-319-622-5511 outside the U.S.A or Canada.
Low Power (Dial Models Only)	Check Power Level control setting. Control must be set to HIGH.

Part No. 12891401			For full product documentation visit:
Printed in U.S.A. 6/05		™	www.amanacommercial.com/wavelink
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♥2005 Amana Commercial Products Amana, Iowa 52204