American Dish Service Vision C3

TracVision®, KVH®, and TracNet™are trademarks of

KVH Industries, Inc.

DIRECTV®is an official trademark of DIRECTV, Inc.,

a unit of GM Hughes Electronics.

DISH Network™is an official trademark of

EchoStar Communications Corporation.

ExpressVu is a property of Bell ExpressVu, a wholly owned

subsidiary of Bell Satellite Services.

DirecPC®is a registered trademark of

Hughes Network Systems, a unit of GM Hughes Electronics.

Contents

Main TracVision C3 Owners Manual Addendum (ECO #s 6138, 6356, 6580, 6643) 1.3 Materials Provided with TracVision C3 Table 1-3 TracVision C3 Packing List 5.3 Replaceable Parts Field Replaceable Units Table 5-1 TracVision C3 Owners Manual Addendum (ECO #6138) 5.3 Replaceable Parts Congratulations! Page Table of Contents 1Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 2Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1 3Using Your TracVision C3 . . . . . . . . . . . . . . . . . . . . . . .3-1 4Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1 5Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1 Page 1Introduction 1.1 Digital Satellite Television 1.2 TracVision C3 System Overview 1.2.1 TracVision C3 Components 1.2.2 Integrated Receiver Decoder (IRD) 1.3 Materials Provided with TracVision C3 Table 1-3 TracVision C3 Packing List 1.3.1 Additional Materials Required for TracVision C3 Use 2Installation Installation Tools and Materials Required Kitpack Contents 2.1 Choosing the Best Location Radar Concerns 2.2 Mounting the Antenna Unit Antenna Mounting Procedure 8. Remove the antenna unit from the mounting plate. Page Page Page 2.3 Connecting System Components Locating the Switchplate Panel Cutout 2.3.1 Connecting the Antenna Data/Power Cable 2.3.2 Connecting to Vessel Power Recommended Power Wiring Connecting the Power Cable to the Switchplate 2.3.3 Connecting the IRD Ground Wire 2.3.4 Installing the Switchplate 2.3.5 Connecting the Antenna RF Signal Cable to the IRD 2.3.5.1 Installing Two IRDs and TVs (North American Systems Only) 2.3.5.2 Connecting Three or More IRDs and TVs (North American Systems Only) Installing More than One Multiswitch 2.4 Activating the IRD DIRECTV and DISH Network IRD Activation Other IRD Activations 2.5 Selecting the Active Satellite 2.5.1 Installing Your Selected Satellites Connecting to the TracVision C3 Maintenance Port Installing the Satellite of Choice 2.5.2 Programming User-defined Satellites Entering User-defined Satellite Data @SAVE,A(or @SAVE,B if data is for User2 satellite) @DEBUGOFF An Example of Configuring a User-defined Satellite (Europe) An Example of Configuring a User-defined Satellite (N. America) 2.6 Setting the Skew Angle (European Systems Only) Adjusting the LNB Skew Angle 2.7 Checking Out the System Page 2.8 Changing Geographic Location Swap LNBs Install New Satellites Replace the IRD 3Using Your TracVision C3 3.1 Turning On the System 3.2 Changing Channels and Switching Between Satellites 3.2.1 Using the IRD Remote Control to Switch Between Satellites DIRECTV Satellite Subscribers EchoStar Satellite Subscribers 3.2.2 Using the TV/SAT Switch to Switch Between Satellites - Optional TV/SAT Switch Controls and Indicators Connecting the TV/SAT Switch Using the TV/SAT Switch 3.2.3 Using a PC to Switch Between Satellites 3.3 Watching Television Cable Unwrap Sleep Mode Conical Scan Tracking 3.4 Internet Access 4Troubleshooting 4.1 Causes and Remedies for Common Operational Issues 4.1.1 Blown Fuse or Improper Wiring 4.1.2 Vessel Turning During Startup 4.1.3 Incorrect Satellite Configuration 4.1.4 Satellite Signal Blocked 4.1.5 Dew or Rain Pooling on Dome 4.1.6 Satellite Coverage Issue 4.1.7 Radar Interference 4.1.8 Incorrect or Loose RF Connectors 4.2 IRD Troubleshooting 4.3 Antenna Gyro and LNB Faults 4.4 Computer Diagnostics Page 5Maintenance 5.1 Warranty/Service Information 5.2 Preventive Maintenance Monthly Annually 5.3 Replaceable Parts 5.4 Field Replaceable Unit Procedures Figure 5-4 Close-up of RF Detector and PCB Figure 5-3 Antenna Assembly 5.4.1 PCB Removal and Replacement 5.4.2 RF Detector/DVB Decoder RF Board PCB 5.4.3 Antenna Gyro Assembly Estimated Time to Repair: 1 hour Antenna Gyro Calibration 5.4.4 Antenna LNB Replacement 5.5 Preparation for Shipment Appendix A System Specifications Page Page Appendix C Switchplate Template Panel Cutout Appendix D Startup Data Sequence 54-0159 Rev.G D-1 Startup Data Sequence D-2 A Guide to TracVision C3 Appendix E Maintenance Port Parser Commands STATUSor HELP. E.1 System Commands E.2 Manual Positioning Commands Table E-2 Manual Positioning Commands Page E.3 Operational Commands E.4 Tracking and Conical Scan Commands E.5 RF Board Commands Table E-5 RF Board Commands Page E.6 Installation Commands Table E-6 Installation Commands Page E.7 Debug Commands Table E-7 Debug Commands KVH Industries Limited Warranty TracVision C3 Limited Warranty on Hardware Return Authorization