Speed Connect™ Drain

Troubleshooting Guide

If sink does not hold water even though Stopper is in the “down” position:

• Follow CABLE ADJUSTMENT PROCEDURE.

If Stopper does not raise up fully or sink drains too slowly:

• Follow CABLE ADJUSTMENT PROCEDURE.

If you need to remove the Stopper:

• Follow STOPPER REMOVAL PROCEDURE.

If you would like the ability to remove your Stopper simply by lifting it out of the drain:

Follow STOPPER INSTALLATION PROCEDURE for “Unlocked” mode.

CABLE ADJUSTMENT PROCEDURE

Disconnect the Cable from the Drain by threading the Cable Connector (1) counter-clockwise. Fig. A.

Look at the area on the Drain Body where the Cable was attached and locate the component labeled as “Cam” in the illustration. Fig. B.

Use a small screwdriver to rotate the Cam in the clockwise direction as far as it will go. At this point the Stopper should be in the UP position. Fig. B, C.

Push DOWN on the Lift-Knob to make sure it is fully down. Fig. C.

Re-attach the Cable to the Drain Body Connection (2) by threading the Cable Connector (1) clockwise onto the Drain Body Connection (2) and hand-tighten. Fig. A.

Fig. A.

1

RE-ATTACH

DISCONNECT

2

Fig. B. Fig. C.

DOWN

CAM

 

 

1

CAM CAP

STOPPER

 

STOPPER REMOVAL PROCEDURE

Disconnect the Cable from the Drain by threading the Cable Connector (1) counter-clockwise. Fig. A.

Look at the area on the Drain Body where the Cable was attached and locate the component labeled as “Cam” and “Cam Cap” in the illustration. Fig. B.

Use fingers or small screwdriver under either side of the Cam Cap to pry it out from the Drain. Fig. D. Remove the Cam by pulling it straight out while wiggling gently to loosen the Rubber Seal. Fig. E.

The Stopper can now be removed by lifting it out of the Drain. Fig. F.

Fig. D.

REMOVE

CAM CAP

Fig. E.

REMOVE

CAM

Fig. F.

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American Standard 3801.000, 3841.000 installation instructions Troubleshooting Guide, Cable Adjustment Procedure

3801.000, 3841.000 specifications

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