Troubleshooting

THE PROJECTOR DOES NOT TURN ON.

Cause

Remedy

 

 

 

Plug the power cord into the AC inlet on the

There is no power from the power cable.

projector, and plug the power cord into the power

outlet. If the power outlet has a switch, make sure

 

 

that it is switched on.

 

 

Attempting to turn the projector on again

Wait until the cooling down process has completed.

during the cooling process.

 

 

 

NO PICTURE

Cause

Remedy

 

 

The video source is not turned on or

Turn the video source on and check that the signal

connected correctly.

cable is connected correctly.

 

 

The projector is not correctly connected to

Check the connection.

the input source device.

 

 

 

The input signal has not been correctly

Select the correct input signal with the SOURCE

button on the projector or the Source buttons on the

selected.

remote control.

 

 

 

The lens cap is still attached to the lens.

Remove the lens cap.

BLURRED IMAGE

Cause

Remedy

 

 

The projection lens is not correctly focused.

Adjust the focus of the lens using the focus ring.

The projector and the screen are not

Adjust the projection angle and direction as well as

aligned properly.

the height of the projector if necessary.

 

 

The lens cap is still attached to the lens.

Remove the lens cap.

REMOTE CONTROL DOES NOT WORK

Cause

Remedy

 

 

The batteries are out of power.

Replace the batteries with new ones.

There is an obstacle between the remote

Remove the obstacle.

control and the projector.

 

 

 

You are too far away from the projector.

Stand within 6 meters (19.5 feet) of the projector.

Troubleshooting 43

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BenQ W100 Troubleshooting, Plug the power cord into the AC inlet on, Adjust the focus of the lens using the focus ring