Troubleshooting

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 56.

If nothing operates, check the following:

Is the oven wired into a live circuit with the proper voltage? (See Installation Instructions.)

Have you blown a household fuse or tripped a circuit breaker?

Other possible problems and their causes:

PROBLEM

CAUSE

The oven will not

You have not set the electronic control correctly. Refer to the

operate

section in this manual describing the function you are

 

operating.

 

You have programmed a delayed start time. Wait for the

 

start time to be reached or cancel and reset the control.

The Self-Cleaning

You have programmed a delayed start time. Wait for the

cycle will not

start time to be reached or cancel and reset the control.

operate

 

Display is blank

You have set the display not to show the clock time. To

 

see the clock time again, press and hold CLOCK SET/START

 

for 5 seconds.

Cooking results

The oven is not level. (See Installation Instructions.)

are not what you

The oven temperature seems too low or too high. See

expected

“Adjusting oven temperature” section.

 

 

You did not preheat the oven before baking (if called for

 

in recipe).

 

You are using a pan that is not the correct type or size. Refer

 

to a reliable cookbook or recipe for recommended pan type

 

and size.

 

There is not enough air space around pan when baking. Allow

 

112 to 2 inches (4 to 5 cm) of air space on all sides of pan.

The display is

There has been a power failure. Reset the clock.

showing “PF”

 

A letter followed by a number shows on the display (for exam- ple “E3,” “F1”)

Press LOWER OVEN CANCEL. If the code reappears, note the code and call for service.

The key pads do not operate

The Control Lock has been set. Turn off the Control Lock by pressing and holding CONTROL LOCK (Number Pad 3) for 5 seconds.

The Sabbath mode has been set (“Sab” appears on the dis- play). Turn off the Sabbath mode by pressing and holding Number Pad 6 for 5 seconds.

If none of these items was causing your problem, see “Requesting Assistance or Service”.

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KitchenAid KEMI371G, KEMI301G warranty Troubleshooting, Key pads do not operate

KEMI371G, KEMI301G specifications

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