APC AP9619, AP9618 quick start manual How to Recover from a Lost Password

How to Recover from a Lost Password

You can use a local computer, a computer that connects to the Management Card through the serial port at the Management Card’s UPS, Expansion Chassis, or Triple Expansion Chassis, to access the control console.

1.Select a serial port at the local computer and disable any service that uses that port.

2.Unless an APC smart-signaling cable (940-0024 or 940- 1524) is already connected to the selected port, connect the smart-signaling cable that came with the Management Card to the selected port and to the serial port at the Management Card’s UPS or chassis.

3.Run a terminal program (such as HyperTerminal) and configure the selected port for 2400 bps, 8 data bits, no parity, 1 stop bit, and no flow control, and save the changes.

4.Press ENTER to display the User Name prompt.

5.Press the reset button on the Management Card.

6.Press ENTER and use apc for the User Name and Password. (If you take longer than 30 seconds to log on, you will need to repeat steps 4 and 5.)

7.Select System in the Control Console menu and User Manager in the System menu.

8.Select Administrator and follow the on-screen instructions to change the User Name and Password settings, both of which are now defined as apc.

9.Press CTRL-Cand log off.

Reconnect any cable disconnected in step 2, and restart any service disabled in step 1.

Note

2 Installation and Quick-Start Manual