APC Model C3 and C3BLK Troubleshooting, Unit will not turn on, Probable Cause, Solution

Models: Model C3 and C3BLK

1 20
Download 20 pages 15.41 Kb
Page 16
Image 16
Troubleshooting

Troubleshooting

This section describes possible causes and solutions for the following problems:

Unit will not turn on.

WIRING OK indicator LED is not illuminated.

Unit will not turn on

Probable Cause:

Input power cord is not connected properly.

 

 

Solution:

Ensure the supplied power cord is connected

 

securely at both ends.

 

 

Probable Cause:

No power or insufficient power at wall outlet.

 

 

Solution:

Ensure the wall outlet has good power by

 

checking it with a voltmeter, or by plugging in

 

a known good device.

 

 

Note: The unit will not turn on and accept incoming utility power if the power is outside the acceptable range.

Probable Cause:

Circuit breaker has tripped.

 

 

Solution:

Check both your home and C3 circuit breakers.

 

If the circuit breaker located on the rear of the

 

C3 has tripped, the center post will be extended

 

outward 1/4 to 1/3 inch. Push it back in to reset

 

it. If it trips again, unplug some of the equip-

 

ment plugged into the unit, and try again. The

 

unit’s breaker is rated for 15 Amps; however,

 

the National Electric Code (NEC) dictates that

 

any home circuit should not be loaded more

 

than 80% of its rating.

 

 

Note: If the problem is not resolved, contact APC Technical Support at 888-88APCAVor visit: www.apcav.com.

Probable Cause:

Unit is overloaded.

 

 

Solution:

If the Overload LED is illuminated, we recom-

 

mend that the load be reduced by unplugging

 

the connected devices on at a time.

 

 

- 10 -

Page 16
Image 16
APC Model C3 and C3BLK user manual Troubleshooting, Unit will not turn on, Probable Cause, Solution