![Trouble Shooting Guide](/images/new-backgrounds/25351/2535185x1.webp)
Trouble Shooting Guide | Check the following guide for a possible correction to a |
problem before contacting customer service. Check FAQ at | |
our website: www.apexdigitalinc.com. |
SYMPTOMS AND CORRECTION
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Symptom | Correction | |
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No power | • Connect the power plug into the wall outlet securely. | |
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No picture | • Verify the connection from the DVD video output to the TV video input. Then switch TV to | |
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| appropriate mode (video 1). | |
| • Connect the video cable into the jacks securely. Refer to your television owner’s manual. | |
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No sound | • Connect the audio cables into the jacks securely. | |
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•Verify the connection from the DVD audio output to the TV or receiver audio input. Then switch to the appropriate source on the receiver. Refer to your audio amplifier owner’s manual.
Rolling b/w picture | • From the Setup Menu select “TV Type”. | |||
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| • Adjust the vertical hold on your TV. | |||
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Black & White picture | • Damaged | |||
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The playback | • A small amount of picture distortion may appear because of a poor quality video/sound transfer | |||
picture has | ||||
to disc. This is especially true of some discs manufactured between | ||||
occasional distortion | ||||
• Scratched disc. | ||||
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Brightness is unsta- | • Connect the | |||
ble or noises are | ||||
viewing is the effect of the copy protection circuitry required on all | ||||
produced on play- | ||||
• If you don’t have a video input on your TV, you must purchase an RF adapter from your | ||||
back pictures | ||||
dealer. | ||||
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The | • Place the disc with the graphics side up. |
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• Place the disc on the disc tray correctly inside the guide. | ||||
not start playback | ||||
• Make sure the disc is free from scratches & fingerprints. | ||||
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| • Press the SETUP button to turn off the menu screen. | |||
| • Cancel the parental lock function or change the parental lock level. | |||
| • Turn the power off then disconnect the power plug and reinsert it back into the wall outlet. Retry | |||
| again. | |||
| • Use region 1 discs only. | |||
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MP3 won’t read disc | • Reburn disc as the software edition used may not be compatible with the player. Check web | |||
or it skips | ||||
site for instruction. | ||||
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| • Check web site for instruction on availability of a firmware upgrade. | |||
| • Use new editions of software such as Voyetra Audiostation 4, Adaptec’s “Easy CD Creator” or | |||
| NTI or Roxio’s Toast Titanium. | |||
| • Make sure MP3 file are not encoded with a variable bit rate such as provided by Real | |||
| Networks. | |||
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The remote control | • Replace the batteries with new ones. | |||
does not work prop- | ||||
• Operate the remote control within about 7m. | ||||
erly | ||||
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