Solutions to CD-ROM problems | Apple 120 Series specification

Solutions to CD-ROM problems

Problems using the CD-ROM drive

The CD-ROM drive icon does not appear on screen.

mIf you have other internal SCSI devices installed in your computer, make sure that each device has a unique SCSI ID number. (If your CD-ROM drive was installed in your computer at the factory, it has SCSI ID 3.)

Refer to the documentation that came with your SCSI devices if you need to reset SCSI ID numbers.

Note: Your computer also has an external SCSI connector. All devices on the same SCSI chain must have unique ID numbers, but devices on different SCSI chains may use the same SCSI ID number. (For example, you could have a CD-ROM drive with ID number 3 connected to the internal SCSI chain and a tape drive with ID number 3 connected to the external SCSI chain.

mIf you installed a CD-ROM drive after you bought your computer, make sure the CD-ROM software that came with the drive is installed. See the manual that came with the CD-ROM drive for software installation instructions.

mIf you reinstall the CD-ROM software, make sure to restart your computer after you reinstall the software.

You installed a CD-ROM drive after you bought your computer and your computer won’t restart after you’ve copied software for your CD-ROM drive to the System Folder.

mIf you attempt to install software for your CD-ROM drive without using the Installer, you may not be able to restart your computer. Restart the computer while holding down the Shift key (to turn off system extensions), and then remove any CD-ROM software files you copied by dragging them to the Trash. Reinstall the software according to the instructions that came with the drive.

If this procedure doesn’t solve the problem, restart your computer using the Disk Tools floppy disk. (For instructions on starting your computer using a floppy disk, see “Starting Up From a Floppy Disk,” in the section “Initializing a Hard Disk” later in this chapter.)

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Apple 120 Series user manual Solutions to CD-ROM problems, Problems using the CD-ROM drive

Contents

User’s Manual Apple Computer, Inc Contents Connecting Additional Equipment Getting Help 151 123139 Index 157 FCC statement Radio and television interference DOC statement Vcci statement CD-ROM drivePage Welcome to Power Macintosh Chapter Getting Started Getting Help ChapterPage Getting Started Keyboard Mouse Monitor power cord Computer power cordMacintosh computer Monitor Apple PlainTalk Microphone optional Plugging in the computer Page Voltages for different locations Country Single voltage Power cord plug Connecting the monitor power cord Installing an expansion cardConnecting a monitor Place the monitor on top of the computer Connect the monitor power cord to the monitor Plug in the monitor power cordOn some monitors, the cord is already attached Connecting the monitor cable On some monitors, the cable is already attachedAttach the monitor cable to the monitor Connecting the mouse and keyboard Connecting a keyboard with a built-in cable Connecting a keyboard with a separate cable Connecting other equipment Turning the computer onTurn on your monitor Getting Started Check to see what’s on your screen Problems turning your computer on? What’s next? Learning the basics Slide your mouse along your mouse pad or desk Chapter Reviewing the basics MenusMenu Icons Window Icons Windows Setting energy-saving options Saving energy with the Energy Saver control panel Waking your computer from sleep Accessing a sleeping computer over a networkPutting your computer to sleep Scheduling automatic startup and shutdown Turning the computer off Using the Power keyUsing the Shut Down command Following dialog box appears on the screen Chapter Where to find answers Page Getting Help Getting answers to your questions Getting answers with the Topics button Macintosh Guide window, click the Topics button Click Customizing Your Computer in the list of topics Small window appears with instructions for you to followNow continue with the next section Read and follow the instructions in this window Getting answers with the Index button Macintosh Guide window, click the Index button Read and follow the instructions in the window Getting answers with the Look For button Macintosh Guide window, click the Look For button If you want to close Macintosh Guide, click here Tips for using Macintosh Guide Identifying objects on the screen Learning useful shortcuts Main Macintosh Shortcuts window appearsClick one of the category buttons Chapter Connecting Additional Equipment Your computer at a glance Security lock ports Expansion bayScsi port Ethernet port Aaui Right & left Printer port GeoPort Monitor power socket ≤ Power socketVideo connector Modem port GeoPort Connecting audio equipment About your computer’s A/V panelSound input port Computer’s sound ports accept these 3.5 mm connectors About your computer’s sound ports Connecting most audio equipment Connecting and positioning a microphone Turn on the computer and the audio equipment Follow these steps to connect and position the microphone Turn on the computer Your finished connections should look something like this Connecting external stereo speakersIf the speakers take a dual-plug cable, connect both plugs Assemble the speakers and the cable you need Connecting video equipment Video connectors Composite video connectors Connecting video equipment for input to the computer Audio cable with dual RCA plugs at each end Follow the directions that came with the VCR or camera Composite video connection for input from a VCR Video connection for input from a VCR Video connection for input from a camera Turn on the computer and the VCR or video camera Connecting external Scsi devices Before you connect a device Scsi terminator Connecting a Scsi device Expanding memory Installing internal drives Connecting network cables About Macintosh networking Chapter Installing and Using Application Programs Installing application programs Chapter Working with several programs at a time Switching programs Finding out which programs are openHiding and showing windows on the desktop Using Power Macintosh application programs Backing up your filesSpecial memory requirements Shared libraries Using the Optional CD-ROM Drive Inserting a CD-ROM disc Tray opens Open the tray Ejecting a CD-ROM discPress the Open/Close button for your CD-ROM drive Take the CD-ROM disc out of the tray Playing audio CDs Working with Photo CDs Sharing a CD-ROM disc over a network Troubleshooting IIpartPage When you have questions If you have trouble Take your time Start over Select Restart from the dialog box that appears Rebuild your desktop regularly Desktop is rebuiltWhile holding down the Space bar, restart your computer Solutions to common problems Computer is turned on but the screen is dark Computer’s clock keeps time inaccurately Troubleshooting Sad Macintosh icon appears, and the computer won’t start up Hard disk icon does not appear on the desktop Icons do not appear correctly on your screen Your Macintosh can’t read a floppy diskYou can’t eject a floppy disk Chapter Troubleshooting Dialog box with a bomb appears Pointer 8 doesn’t move when you move the mouse Typing on the keyboard produces nothing on the screen Troubleshooting You experience problems using a document from a DOS computer You experience problems using an older Macintosh program Solutions to CD-ROM problems Problems using the CD-ROM driveCD-ROM drive icon does not appear on screen If a CD-ROM disc icon appears on your screen Tray of your CD-ROM drive won’t open Problems using CD-ROM discs You can’t open a document on a CD-ROM disc Problems using ISO 9660 or High Sierra discs Problems playing audio CDs Problems using Photo CDs You are unable to record sound from an audio CDYour CD-ROM drive will not open Photo CDs If your computer’s performance decreases Solving printer problems Obtaining updated Apple software AppleLink EWorld 100 Chapter CompuServe Internet Apple Computer Higher Education gopher server Internet ftp.info.apple.com Internet ftp.support.apple.comEach time you open a folder, a new Macintosh window opens When do you need to initialize a hard disk? Initializing a hard disk CD-ROM disc will remain in the CD-ROM drive Starting up from a CD-ROM discStarting up from a floppy disk Turn your computer on How to initialize a hard disk Open the Drive Setup iconList of drives, click the disk you want to initialize Try these suggestions first Repairing a damaged diskWhen do you need to repair a disk? Disks can become damaged by repeated use and handling How to test a hard disk List of drives, click the disk you want to test How to repair a hard disk or floppy disk Open the Disk First Aid icon If Disk First Aid cannot correct the problem Click Repair to begin testing and repairing the diskClick the icon of the disk you want to test Installing or reinstalling system software When should you install system software?When should you reinstall system software? Installing system software You use the Drive Setup program to update your hard diskFind and open the Disk First Aid icon Easy Install dialog box appears Click OK Doing a clean installation of system software To do a clean installation, follow these steps Hold down Shift-x-K to start the clean installation Click the Install New System Folder button and click OKFollowing dialog box appears It takes a few minutes to complete the installation Click Clean Install Doing a custom installation Replacing special software Choose Custom Install from the pop-up menu Installing or reinstalling CD-ROM software Installing or reinstalling CD-ROM softwareWhen should you install or reinstall CD-ROM software? Restart your Macintosh 120 Chapter IIIpart Page Appendix a Health, Safety, and Maintenance Tips Health-related information about computer use Musculoskeletal discomfort Eye fatigue Arranging your office Shoulders relaxed Avoiding fatigue What about electromagnetic emissions? Safety instructions Handling your computer equipment Handling the monitor Handling the keyboard Handling floppy disks Handling CD-ROM discs 133 Power supply Ejecting a diskIf you can’t eject a floppy disk Cleaning the monitor Cleaning your equipmentCleaning the computer case Cleaning the mouse Rotate the rollers to clean all around them Locking and unlocking the mouse Put the ball and the ring back in place To unlock the mouse, follow these steps Appendix B Installing an Expansion Card Expansion card power requirements Card installationTurn off the computer 141 Remove the cover from the computer Power supply Flip the expansion card cover open Flip the expansion card cover open Hold the card by its edges to avoid touching the connector Remove the card from its static-proof bag Its final position until you 147 Appendix B Replace the cover on the computer Upgrading the processor Special keys on Apple keyboards Arrow keys Caps Lock key Clear key Delete key Power key Return key Shift key Tab keyControl key Enter key Typing special characters and symbols Diacritical mark To do this… Special key combinationsHere are other key combinations you may find useful …press this key combinationPage Index Index Index Authorized service providers error messages troubleshooting Index Index Index Index Index See Scsi Index Index Apple Computer, Inc