Tips and Troubleshooting, General Suggestions | Apple 2006 manual

Tips and Troubleshooting	6

Most problems with iPod can be solved quickly by following the advice in this chapter.

The 5 Rs: Reset, Retry, Restart, Reinstall, Restore

Remember these five basic suggestions if you have a problem with iPod. Try these steps one at a time until your issue is resolved. If one of the following doesn’t help, read on for solutions to specific problems.

ÂReset iPod. See “General Suggestions,” below.

ÂRetry with a different USB port if you cannot see iPod in iTunes.

ÂRestart your computer, and make sure you have the latest software updates installed.

ÂReinstall iTunes software from the latest version on the web.

ÂRestore iPod. See “Updating and Restoring iPod Software” on page 61.

General Suggestions

Most problems with iPod can be solved by resetting it. First, make sure iPod is charged.

To reset iPod:

1Toggle the Hold switch on and off (slide it to HOLD and then back again).

2Press and hold the Menu and Center buttons for at least 6 seconds, until the Apple logo appears.

If iPod won’t turn on or respond

ÂMake sure the Hold switch is not set to HOLD.

ÂThe iPod battery might need to be recharged. Connect iPod to your computer or to an Apple iPod Power Adapter and let the battery recharge. Look for the lightning bolt icon on the iPod screen to verify that iPod is receiving a charge.

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Apple 2006 Tips and Troubleshooting, General Suggestions, Rs Reset, Retry, Restart, Reinstall, Restore, To reset iPod

Contents

Features Guide Contents Important Safety Information Learning About iPod AccessoriesTips and Troubleshooting Safety and Cleaning IPod Basics IPod at a Glance Using iPod Controls Here’s what else you can do with iPod controls To search iPod Scrolling Quickly Through Long ListsSearching Music To scroll quickly Turning off the Click Wheel Sound Disabling iPod ControlsTo turn off the Click Wheel sound Adding or Removing Items From the Main Menu Using iPod MenusTo add or remove items from the main menu Setting the Language Connecting and Disconnecting iPodSetting the Backlight Timer Setting the Screen Brightness IPod Basics Disconnecting iPod To eject iPod About the iPod BatteryTo disconnect iPod To charge the battery using your computer Charging the iPod BatteryTo charge the battery using the iPod USB Power Adapter Plug the power adapter into a working electrical outlet Understanding Battery States About iTunes Music Features To sign in to the iTunes Store Importing Music into Your Computer To buy a song, album, audiobook, or video To find songs, audiobooks, videos, and podcastsTo download or subscribe to a podcast Entering Song Names and Other Details Importing Music From Your Audio CDs Into iTunesAdding Lyrics To make a playlist in iTunes Organizing Your MusicAdding Songs Already on Your Computer to the iTunes Library To add songs on your computer to the iTunes library To load music onto iPod Loading Music and Podcasts onto iPodSyncing Music Automatically You can set iTunes to load music onto iPod in three ways Syncing Music From Selected Playlists onto iPod To reset iTunes to sync all music automatically on iPodManaging iPod Manually Loading Podcasts onto iPod To manually manage podcasts Playing MusicTo browse for and play a song Setting iPod to Repeat Songs Setting iPod to Shuffle SongsMaking On-The-Go Playlists on iPod Rating Songs Setting the Maximum Volume Limit To remove the maximum volume limit To change the maximum volume limit Viewing Album Artwork on iPod Setting Songs to Play at the Same Volume LevelUsing the Equalizer Setting iPod to Show Compilations To view lyrics on iPod while a song is playing Listening to PodcastsViewing Lyrics on iPod To see album artwork on iPod Listening to FM Radio Listening to AudiobooksTo set audiobook play speed Purchasing Videos and Downloading Video Podcasts Video Features Converting Your Own Videos to Work With iPod Syncing Videos Automatically Loading Videos onto iPodTo sync videos to iPod To set iTunes to sync unwatched or selected movies to iPod To reset iTunes to sync all movies automatically on iPodTo reset iTunes to sync all TV shows automatically on iPod Syncing Selected Videos to iPod Viewing and Listening to Videos on iPod Viewing and Listening to VideosManaging Videos Manually Loading Video Podcasts onto iPod To connect iPod to a TV To set TV settingsWatching Videos on a TV Connected to iPod To set iPod to display videos on a TV To view a video on your TV To connect iPod to a TV or other video device using S-video To import photos to a Mac using iPhoto Photo FeaturesImporting Photos from a Camera to Your Computer Loading Photos From Your Computer onto iPod To import photos to a Mac using Image CaptureTo import photos to a Windows PC To load photos from a folder on your hard disk onto iPod To load full-resolution image files onto iPodTo delete photos from iPod IPod Camera Connector To load photos from iPod to a computer Loading Photos from iPod onto a ComputerTo view imported photos on iPod To erase photos from a camera or photo card Viewing Slideshows To set slideshow settingsViewing Photos Viewing Photos on iPod To view a slideshow on a TV To view a slideshow on iPod To enable iPod as an external disk Using iPod as an External Disk Setting and Viewing the Date and Time Using Extra SettingsAdding Clocks for Other Time Zones Setting the Sleep Timer Setting the AlarmUsing the Stopwatch Locking the iPod Screen Playing Games To change a combination youve already set To set a combination for iPodTo lock the iPod screen You can unlock the iPod screen in two ways Syncing Contacts, Calendars, and To-Do Lists To view calendar events To load contact information manuallyTo load appointments and other calendar events manually To view contacts on iPod Recording Voice Memos Storing and Reading Notes To load voice memos to your computer Learning About iPod Accessories To use the earphones General Suggestions Tips and Troubleshooting5 Rs Reset, Retry, Restart, Reinstall, Restore To reset iPod If you connect iPod to your computer and nothing happens If iPod isn’t playing music If iPod displays a Use iTunes to restore message If you can’t load a song or other item onto iPod If songs or data load more slowly over USB If you can’t see videos or photos on your TV If you can’t import photos directly from your cameraIf you want to double-check the system requirements If you want to use iPod with a Mac and a Windows PC Updating and Restoring iPod Software To update or restore iPodIf you lock iPod screen and can’t unlock it Important Safety Information Safety and Cleaning Safety and Cleaning Important Handling Information To learn about Do this Learning More, Service Support FCC Compliance Statement Regulatory Compliance Information Disposal and Recycling Information Index Index Computer 59 operating system See also music Use iTunes to restore message in display