2 -
iMac G5, 17-inch Troubleshooting General Information
Eligible Products
The program is available for first generation iMac G5 models that were sold between
approximately September 2004 and June 2005 featuring 17- and 20-inch displays with
1.6GHz and 1.8GHz G5 processors.
1. The affected iMac G5 computers have serial numbers where the first five (5) digits fall
into the ranges noted below:
– W8435xxxxxx - W8522xxxxxx
– QP435xxxxxx - QP522xxxxxx
– CK435xxxxxx - CK522xxxxxx
– YD435xxxxxx - YD522xxxxxx
Note:
The iMac G5 REP for Video and Power Issues is based upon the system's serial
number and the symptoms diagnosed, not upon the serial numbers of the logic boards or
power supplies.
2. The affected iMac G5 models have EMC codes 1989 and 2008. The EMC number
(EMC No.) is located on the label on the bottom of the iMac stand.