iMac G5, 17-inch Troubleshooting -
5
General Information
Service providers in Japan who create a Mail-In Repair for iMac products eligible for
coverage under the iMac G5 REP for Video and Power Issues should ALWAYS select
CompTIA Code 660: iMac G5 MLB/Power Supply REP in GSX, whether the repair is
related to the logic board, power supply, or both.
WARRANTY REPAIRS:
If an iMac product is currently covered by an Apple warranty or
extended service agreement, create the Mail-In Repair in the usual manner.
OUT-OF-WARRANTY REPAIRS:
Until further notice, Apple asks that service providers
select the “Mark for Review” checkbox on all out-of-warranty Mail-In repairs created for
iMac products eligible for coverage under this repair extension program.
Latin America service providers should order parts for this repair extension program in the
usual manner.
More information concerning the iMac G5 REP for Video and Power Issues is available in
the Repair Extension Programs section of the Apple Authorized Service Programs Manual
(Canada/Europe/US).
Complete information concerning the iMac G5 Repair Extension Program is available in
the Repair Extension Programs section of the Service Programs Manual. http://
www.info.apple.com/kbnum/n500123