073-0593 Rev. A
iMac
Verifying a Defective Power/Analog/Video Board
Many of the power/analog/video boards returned to Apple as “bad” or “DOA” have no
trouble found at the repair facility. It is important to verify a defective power/analog/video
board properly before ordering a replacement. Follow the steps below to verify if the issue
is due to a bad power/analog/video board or if something else is causing the problem.
Products affected
• iMac (Slot Loading)
• iMac (Summer 2000)
• iMac (Early 2001)
• iMac (Summer 2001)
Procedure
1. Check for bent pins on the CRT neck (see Figure 1). Remove the video board and
observe the pins on the CRT neck. Make sure all of them are straight. If the pins are
not straight, carefully attempt to straighten them with a flatblade jeweler’s screwdriver
or needlenose pliers and test the board again.
Figure 1 CRT Neck Pins