Troubleshooting Symptom/Cure Tables: System Problems After Startup - 41
Uneven edge of the CD or
DVD drive.
There are two internal levers on a slot-loading CD-DVD
drive that help center a CD-DVD disc. Some CDs and DVDs
have and uneven edge which can cause enough friction to
prevent the disc from ejecting. If this happens, follow
these steps:
1 Take a large paperclip and unbend it so that you can
insert it into the CD/DVD slot (as shown below)
about 1.5 inches from the left edge of the slot.
2 With the other hand, drag the disc icon on the desktop
to the Trash to force the computer to eject the disc.
3 When you hear the disc attempt to eject, slide the
paperclip to the left edge of the slot and then remove
the paperclip. You should feel a little resistance from
the spring loaded centering lever. Once the disc has
been successfully ejected, wipe the outside edge of the
CD/DVD with your hands. Cleaning the edge of the disc
in this way will reduce the likelihood of the disc
becoming stuck again.
Bottom housing not aligned
properly.
Remove the bottom housing, and then replace the bottom
housing. Ensure the tabs on the bottom housing align with
the tab slots on the front outer bezel. Pay particular
attention to the alignment of the center tab. Refer to the
take-apart procedures for removing and reseating the
bottom cover.
Bad CD-ROM or DVD-ROM
drive.
Replace CD/DVD drive mechanism.
CD-ROM or DVD-ROM disc won’t eject from the slot.
Possible Cause Possible Fix