Troubleshooting Symptom/Cure Tables: System Problems After Startup - 40
CD-ROM or DVD-ROM Won’t Eject
CD-ROM or DVD-ROM disc won’t eject from the slot.
Possible Cause Possible Fix
Bad CD-ROM or DVD-ROM
disc.
1 Press and hold down the mouse buton on startup.
Note: This only works on iMac computers with Boot
ROM version 2.3 or higher. To check the Boot ROM
version, open Apple System Profiler/System Profile
tab/Production information/Boot ROM Version.
2 Try manually ejecting the disc. Push a paper clip
through the manual eject hole located on the right
side of the CD/DVD slot. Refer to “Ejecting a CD or
DVD Disc, Part 1 earlier in this chapter”.
3 Restart the iMac after the disc ejects. If you don’t
restart, you will not be able to mount any subsequent
discs that are inserted after you use the manual eject
button.
Note: The power must be on to eject a CD or DVD disc.
If this doesn’t solve the problem, continue with the
procedures on the next page.