Doing a clean installation of system software | Apple LC 580

13When you see a message reporting that the installation was successful, click Restart.

If a message reports that installation was not successful, try installing again. (Follow the instructions on the screen.)

If, after reinstalling system software by doing a normal installation, you still experience problems with your computer, follow the steps in the next section for doing a “clean” installation of system software.

IMPORTANT Certain system extensions or application programs that were originally on your hard disk may not be installed with the Installer program. If you notice that a certain extension or program was not installed, you may need to install it separately. You can find these additional extensions and programs on the CD-ROM disc that contains system software. If you don’t have a CD-ROM drive, see the service and support information that came with your computer for information on how to contact Apple directly for assistance.

Doing a clean installation of system software

The steps in this section outline what is commonly called a “clean” installation of system software. Do a clean installation if you can’t determine what is damaged in your System Folder (especially if you think any special software, such as control panels, system extensions, or custom utilities, may be causing the problems you’re experiencing). You should also do a clean installation if you’re still having problems with your computer after you’ve reinstalled system software by doing a normal installation.

Troubleshooting 67

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Apple LC 580 manual Doing a clean installation of system software

Contents

User’s Guide Apple Computer, Inc Contents Expanding Your Computer and Using Special Features Troubleshooting Index Appendix a Health, Safety, and Maintenance Tips Radio and television interference FCC statement Vcci statement CD-ROM drive DOC statement Macintosh computer Keyboard cable Keyboard Computer power cord Mouse Optional security screws Plugging in the computer Getting Started When you are ready to begin, follow these steps Installing an expansion card Connecting a keyboard with a separate cable Connecting the mouse and keyboard Connecting a keyboard with a built-in cable Connecting other equipment Turning the computer on for the first time Hard disk icon Macintosh desktop Problems starting up? What’s next? Slide your mouse along your mouse pad or desk Learning the basics Guide h menu Reviewing the basics Turning the computer off Turning the computer on You can also shut down your computer from the keyboardClick Shut Down Other manuals Where to find answersThis book Guide menu Getting Help Getting answers to your questions Macintosh Guide window, click the Topics button Getting answers with the Topics button Read and follow the instructions in this window Click Setting Options in the list of topicsSmall window appears with instructions for you to follow Now continue with the next section Macintosh Guide window, click the Index button Getting answers with the Index button Read and follow the instructions in the window Macintosh Guide window, click the Look For button Getting answers with the Look For button If you want to close Macintosh Guide, click here Tips for using Macintosh Guide Identifying objects on the screen Main Macintosh Shortcuts window appears Learning useful shortcuts Click one of the category buttons Expanding Your Computer Stereo speakers Your computer at a glanceBuilt-in microphone Sound control buttons ¸ Screen control Buttons Connecting additional equipment Using the sound control buttons on your computer Using the screen control buttons on your computer Doing so may damage your equipment Using the built-in microphone Connecting to a network Expanding memory Installing internal drives Installing and Using Application Programs Installing application programs Switching programs Working with several programs at a timeFinding out which programs are open Hiding and showing windows on the desktop Backing up your files When you run into trouble When you have questions Take your time Start over Click OK Rebuild your desktop regularly Solutions to common problems Computer is turned on but the screen is darkComputer’s clock keeps time inaccurately Chapter Hard disk icon does not appear on the desktop Sad Macintosh icon appears and the computer won’t start up Your Macintosh can’t read a floppy disk Icons do not appear correctly on your screen Pointer 8 freezes on the screen Dialog box with a bomb appears Pointer 8 doesn’t move when you move the mouse Typing on the keyboard produces nothing on the screen Chapter Troubleshooting You see a message that an application program can’t be found You experience problems using a document from a DOS computer When do you need to initialize a hard disk? Initializing a hard diskStarting up from a CD-ROM disc Turn on the computer Starting up from a floppy diskCD-ROM disc will remain in the CD-ROM drive Shut down your computer Type a name for your disk in the Name box When initialization is complete, click DoneReinitializing your computer’s internal hard disk Double-click the Internal HD Format icon to open it Open the Apple HD SC Setup icon Initializing an external Scsi hard diskClick Drive until the disk you want to initialize appears Click Init to initialize the hard disk Disks can become damaged by repeated use and handling Repairing a damaged diskWhen do you need to repair a disk? Try these suggestions first Choose Scan All Blocks from the Functions menu Testing an external Scsi hard diskChecking for damage on your internal hard disk Open the Internal HD Format icon Click Drive until the disk you want appears How to repair a hard disk or floppy disk Open the Disk First Aid iconClick the icon of the disk you want to test Click Repair to begin testing and repairing the disk If Disk First Aid cannot correct the problem Installing or reinstalling system software When should you install system software?When should you reinstall system software? Installing system software Open the Apple HD SC Setup programFind and open the Disk First Aid icon Easy Install dialog box appears Doing a clean installation of system software Find and open the Apple HD SC Setup icon To do a clean installation, follow these steps Click Continue Hold down Shift-x-K to start the clean installationClick the Install New System Folder button and click OK Following dialog box appears Click Clean Install It takes a few minutes to complete the installation Choose Custom Install from the pop-up menu Doing a custom installation Restart your Macintosh Health-related information about computer use Appendix a Health, Safety, and Maintenance Tips Musculoskeletal discomfort Arranging your office Eye fatigue Shoulders relaxed What about electromagnetic emissions? Avoiding fatigue Safety instructions Handling your computer equipment Handling the keyboard Handling the built-in monitor Ejecting a disk Handling floppy disks If you can’t eject a floppy disk Power supply Cleaning the mouse Cleaning your equipmentCleaning the computer case Cleaning the monitor Rotate the rollers to clean all around them Recessed area on ring Recessed area surrounding ring Locking and unlocking the mouse To unlock the mouse, follow these steps Appendix B Installing an Expansion Card Opening the computer Installing an Expansion Card Remove the two retainer screws from the vertical plate Installing a processor-direct slot PDS card Remove the plastic access cover from the vertical plateAlign the card over the processor-direct slot Align the card over the communication slot Installing a communication cardCommunication slot is the rightmost slot on the logic board Remove the communication card from its static-proof bag Closing the computer Press the reset button Reinsert the two retainer screws into the vertical plate Replace the back panel of the computer Special keys on Apple keyboards Arrow keys Caps Lock key Clear key Command key Enter key Power key Return keyControl key Delete key Index Index Index Index Index Index Index Apple Publishing System