Apple MC989LL/A, MC769LL/A, MC980LL/A ITunes Store and App Store, Restarting and Resetting iPad

iTunes Store and App Store

iTunes or App Store Isn’t Available

To use the iTunes Store or the App Store, iPad must have an Internet connection. See “Connecting to the Internet” on page 29.

To purchase content from the iTunes Store or the App Store, you need an Apple ID. You can set up an Apple ID on iPad. From the Home screen, choose Settings > Store > Create New Apple ID. See “Store” on page 170.

You can also set up an account on your computer by opening iTunes and choosing Store > Create Account.

Note: The iTunes Store and the App Store aren’t available in some countries.

Restarting and Resetting iPad

If something isn’t working right, try restarting iPad, force quitting an app, or resetting iPad.

Restart iPad: Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, press and hold the Sleep/Wake until the Apple logo appears.

Force quit an app: Press and hold the Sleep/Wake button on top of iPad for a few seconds until a red slider appears, then press and hold the Home button until the app quits.

If you can’t turn off iPad or if the problem continues, you may need to reset iPad. This should be done only if turning iPad off and on doesn’t resolve the problem.

Reset iPad: Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.

iPad Still Doesn’t Respond After Reset

ÂÂ Reset iPad settings. From the Home screen choose Settings > General > Reset > Reset All Settings. All your settings are reset, but your data and media aren’t deleted.

ÂÂ If that doesn’t work, erase all content on iPad. See “Resetting iPad” on page 162.

ÂÂ If that doesn’t work, restore the iPad software. See “Removing a Backup” on page 182.

Safety, Service, and Support Information

The following table describes where to get more iPad-related safety, software, and service information.

188

Appendix C    Tips and Troubleshooting