Tips and Troubleshooting, General Suggestions | Apple MD479LL/A

Tips and Troubleshooting	7

Most problems with iPod nano can be solved quickly by following the advice in this chapter.

The 5 Rs: Reset, Retry, Restart, Reinstall, Restore

Remember these five basic suggestions if you have a problem with iPod nano. Try these steps one at a time until your issue is resolved. If one of the following doesn’t help, read on for solutions to specific problems.

ÂReset iPod nano. See “General Suggestions,” below.

ÂRetry with a different USB port if you cannot see iPod nano in iTunes.

ÂRestart your computer, and make sure you have the latest software updates installed.

ÂReinstall iTunes software from the latest version on the web.

ÂRestore iPod nano. See “Updating and Restoring iPod Software” on page 69.

General Suggestions

Most problems with iPod nano can be solved by resetting it. First, make sure iPod nano is charged.

To reset iPod nano:

1Toggle the Hold switch on and off (slide it to HOLD and then back again).

2Press and hold the Menu and Center buttons for at least 6 seconds, until the Apple logo appears.

If iPod nano won’t turn on or respond

ÂMake sure the Hold switch isn’t set to HOLD.

ÂThe iPod nano battery might need to be recharged. Connect iPod nano to your computer or to an Apple USB Power Adapter and let the battery recharge. Look for the lightning bolt icon on the iPod nano screen to verify that iPod nano is receiving a charge.

To charge the battery, connect iPod nano to a USB 2.0 port on your computer.

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Apple MD479LL/A, MB754LL/A Tips and Troubleshooting, General Suggestions, Rs Reset, Retry, Restart, Reinstall, Restore

Contents

IPod nano User Guide Contents More Settings, Extra Features AccessoriesUsing iPod nano as an External Disk Using Extra Settings About iPod nano What’s New in iPod nano IPod nano Basics Get to know the controls on iPod nano Using iPod nano Controls Enable or disable Shake for Access additional optionsShuffling songs Skip to any point in a song or To use Cover Flow Browsing Music Using Cover FlowTo browse quickly in Cover Flow Scrolling Quickly Through Long Lists Searching MusicTo scroll quickly To search for music Adding or Removing Items on the Main Menu Using iPod nano MenusTo add or remove items on the main menu Setting the Font Size in Menus Setting the LanguageSetting the Backlight Timer Setting the Screen Brightness Resetting All Settings Disabling iPod nano ControlsTurning Off the Click Wheel Sound Getting Information About iPod nano Connecting iPod nano Connecting and Disconnecting iPod nanoTo connect iPod nano to your computer Disconnecting iPod nano To eject iPod nano To disconnect iPod nano Charging the iPod nano Battery About the iPod nano BatteryTo charge the battery using your computer To charge the battery using the Apple USB Power Adapter Improving Battery Performance with Energy Saver Understanding Battery StatesTo turn Energy Saver on or off Setting Up iPod nano Importing Music into Your iTunes Library To sign in to the iTunes Store To download or subscribe to a podcast To buy a song, album, music video, or audiobookTo add songs on your computer to your iTunes library Importing Music From Your Audio CDs Into iTunes Entering Song Names and Other DetailsTo import music from an audio CD into iTunes To enter CD song names and other information manually Adding Lyrics Organizing Your MusicAdding Album Artwork Using Genius in iTunes To set up GeniusTo create a playlist in iTunes To create a Smart Playlist Purchasing or Renting Videos and Downloading Video Podcasts To browse videos in the iTunes StoreTo buy or rent a video To download a video podcast Adding Music to iPod nano Converting Your Own Videos to Work with iPod nanoTo import a video into iTunes To convert a video for use with iPod nano Syncing Music Automatically Syncing Music From Selected Playlists to iPod nanoYou can set iTunes to add music to iPod nano in three ways To sync music with iPod nano Managing iPod nano Manually To add a song, video, or other item to iPod nanoTo remove a song, video, or other item from iPod nano To create a new playlist on iPod nano Adding Podcasts to iPod nano To manually manage podcasts Syncing Videos Automatically Adding Videos to iPod nanoTo sync videos to iPod nano Syncing Selected Videos to iPod nano Adding Video Podcasts to iPod nano Managing Videos ManuallyTo set iTunes to sync all movies automatically on iPod nano Listening to Music To browse for and play a song Viewing Lyrics on iPod nano Rating Songs Viewing Album Artwork on iPod nano Accessing Additional CommandsBrowsing Songs by Album or Artist Creating On-The-Go Playlists on iPod nano To make a Genius playlist with iPod nano Using Genius on iPod nanoTo play a Genius playlist Setting iPod nano to Shuffle Songs To set iPod nano to shuffle and play all your songsTo set iPod nano to always shuffle songs or albums To shuffle songs while a song is playing or paused Setting the Maximum Volume Limit Setting iPod nano to Repeat SongsCustomizing the Music Menu To change the maximum volume limit To require a combination to change the maximum volumeTo remove the maximum volume limit Setting Songs to Play at the Same Volume Level Using the EqualizerWatching and Listening to Podcasts Crossfading Between Songs Listening to FM Radio Listening to AudiobooksTo set audiobook play speed Watching and Listening to Videos on iPod nano Watching VideosTo watch a video on iPod nano To set TV settings Watching Videos on a TV Connected to iPod nanoTo just listen to a music video To watch a video podcast To watch a video on your TV To import photos to a Mac using iPhoto Photo FeaturesImporting Photos from a Camera to Your Computer Adding Photos From Your Computer to iPod nano To import photos to a Mac using Image CaptureTo import photos to a Windows PC To add photos from a folder on your hard disk to iPod nano To add full-resolution image files to iPod nanoTo delete photos from iPod nano Adding Photos from iPod nano to a Computer Viewing PhotosViewing Photos on iPod nano To set slideshow settings Viewing SlideshowsChoose Time Per Slide and pick a time Music that plays during To connect iPod nano to your TV To view a slideshow on iPod nanoTo view a slideshow on your TV Using iPod nano as an External Disk AccessoriesTo enable iPod nano as an external disk Setting and Viewing the Date and Time Using Extra SettingsAdding Clocks for Other Time Zones Setting the Sleep Timer Setting AlarmsUsing the Stopwatch Playing Games To set a combination for iPod nano Locking the iPod nano ScreenTo lock the iPod nano screen Syncing Contacts, Calendars, and To-Do Lists To change a combination you’ve already set To add contact information manually To add appointments and other calendar events manuallyTo view contacts on iPod nano To sort contacts by first or last name Storing and Reading Notes Recording Voice Memos Using Spoken Menus for Accessibility To enable spoken menus in iTunesTo label a recording To play a recording Learning About iPod nano Accessories To deactivate spoken menus on iPod nano To use the earphones included with iPod nano Tips and Troubleshooting 5 Rs Reset, Retry, Restart, Reinstall, RestoreTo reset iPod nano General Suggestions If iPod nano isn’t playing music If iPod nano displays a Connect to Power message If iPod nano displays a Use iTunes to restore messageIf songs or data sync more slowly over USB If you can’t add a song or other item to iPod nano WAV Aiff If you can’t see videos or photos on your TV If you want to double-check the system requirements To update or restore iPod nano Updating and Restoring iPod SoftwareIf you want to use iPod nano with a Mac and a Windows PC If you lock the iPod nano screen and can’t unlock it Safety and Cleaning Important Safety Information Safety and Cleaning Important Handling Information Learning More, Service Support Finding the iPod nano serial number Regulatory Compliance Information FCC Compliance Statement Russia Index Index Returning to main menu 7 returning to previous menu Playing songs at relative volume 42 repeating songs See also adding