Apple MB754LL/A, MD479LL/A manual If iPod nano isn’t playing music

ÂTry the 5 Rs, one by one, until iPod nano responds.

If you want to disconnect iPod nano, but you see the message “Connected” or “Sync in Progress”

ÂIf iPod nano is syncing music, wait for it to complete.

ÂSelect iPod nano in the iTunes source list and click the Eject (C) button.

ÂIf iPod nano disappears from the list of devices in the iTunes source list, but you still see the “Connected” or “Sync in Progress” message on the iPod nano screen, disconnect iPod nano.

ÂIf iPod nano doesn’t disappear from the list of devices in the iTunes source list, drag the iPod nano icon from the desktop to the Trash (if you’re using a Mac) or, if you’re using a Windows PC, eject the device in My Computer or click the Safely Remove Hardware icon in the system tray and select iPod nano. If you still see the “Connected” or “Sync in Progress” message, restart your computer and eject

iPod nano again.

If iPod nano isn’t playing music

ÂMake sure the Hold switch isn’t set to HOLD.

ÂMake sure the headphone connector is pushed in all the way.

ÂMake sure the volume is adjusted properly. A maximum volume limit might have been set. You can change or remove it by using Settings > Volume Limit. See “Setting the Maximum Volume Limit” on page 40.

ÂiPod nano might be paused. Try pressing the Play/Pause button.

ÂMake sure you’re using iTunes 8.0 or later (go to www.apple.com/ipod/start). Songs purchased from the iTunes Store using earlier versions of iTunes won’t play on iPod nano until you upgrade iTunes.

ÂIf you’re using the iPod Universal Dock, make sure the iPod nano is seated firmly in the Dock and make sure all cables are connected properly.

If you connect iPod nano to your computer and nothing happens

ÂMake sure you have installed the latest iTunes software from www.apple.com/ipod/start.

ÂTry connecting to a different USB port on your computer.

Note: A USB 2.0 port is recommended to connect iPod nano. USB 1.1 is significantly slower than USB 2.0. If you have a Windows PC that doesn’t have a USB 2.0 port, in some cases you can purchase and install a USB 2.0 card. For more information, go to www.apple.com/ipod.

ÂiPod nano might need to be reset (see page 64).

ÂIf you’re connecting iPod nano to a portable or laptop computer using the iPod Dock Connector to USB 2.0 Cable, connect the computer to a power outlet before connecting iPod nano.

Chapter 7 Tips and Troubleshooting

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