Can’t receive email

ÂÂ Turn iPad off, and then on again. Press and hold the Sleep/Wake button for a few seconds until a red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.

ÂÂ If you use one or more computers to check the same email account, it may create a lock-out. For more information, go to support.apple.com/kb/TS2621.

ÂÂ Set up your email account directly on iPad instead of syncing it from iTunes. Go to Settings > Mail, Contacts, Calendars, tap Add Account, then enter your account information. If iPad is unable to locate your service provider’s settings when you enter your email address, go to support.apple.com/kb/HT4810 for help setting up your account.

ÂÂ If you have an iPad 4G or 3G model that uses a cellular data network, turn off Wi-Fi so iPad connects to the Internet through the cellular data network. Go to Settings > Wi-Fi, then turn off Wi-Fi.

For additional troubleshooting information, go to www.apple.com/support/ipad. If you still can’t send email, you can use Express Lane (not available in all countries). Go to expresslane.apple.com.

Sound, music, and video

If iPad does’t have sound or if video won’t play, try these steps.

No sound

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Make sure the iPad speaker isn’t covered.

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Make sure the Side Switch isn’t set to silent. See “Volume buttons” on page 11.

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If you’re using a headset, unplug it, then plug it in again. Make sure you push the plug all the

 

way in.

 

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Make sure the volume isn’t turned all the way down.

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Music on iPad might be paused. If you’re using a headset with a play button, try pressing the

 

play button to resume playback. Or from the Home screen, tap Music, then tap .

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Check to see if a volume limit is set. In Settings, go to Music > Volume Limit.

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If you’re using the line out port on the optional iPad Dock, make sure that you turn on the

 

external speakers or stereo, and that they’re plugged in correctly and working properly. Use the

 

volume controls on the the external speakers or stereo, not on iPad.

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If you’re using an app that works with AirPlay, check to see if the AirPlay device you’re sending

 

the sound to is turned on and the volume is turned up. If you want to hear sound through

 

iPad’s speaker, tap

and select it from the list.

A song, video, or other item won’t play

The song, video, audiobook, or podcast may be encoded in a format that iPad doesn’t support. For information about the audio and video file formats iPad supports, go to www.apple.com/ipad/specs.

If a song or video in your iTunes library isn’t supported by iPad, you may be able to convert it to a format iPad supports. For example, you can use iTunes for Windows to convert nonprotected WMA files to a format iPad supports. For more information, open iTunes and choose Help > iTunes Help.

140Appendix C    Support and Other Information

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Apple MD523LL/A, MD511LL/A Sound, music, and video, Can’t receive email, No sound, Song, video, or other item won’t play
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MD521LL/A, MD515LL/A, MD524LL/A, MD518LL/A, MD514LL/A specifications

The Apple MD511LL/A, MD523LL/A, MD526LL/A, MD514LL/A, and MD518LL/A are models of MacBook Pro that were introduced in the early 2013 timeframe. Known for their sleek design and powerful performance, these laptops are ideal for professionals and everyday users seeking a reliable machine for various tasks.

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In conclusion, the Apple MD511LL/A, MD523LL/A, MD526LL/A, MD514LL/A, and MD518LL/A MacBook Pro models exemplify a blend of aesthetics and functionality. With their Retina displays, powerful processors, ample memory, and solid build quality, they cater to a wide range of user needs, standing out as excellent choices in the laptop market.
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