DSS error messages
Select the Notify administrator of critical error check box on the General tab of the Configuration Utility to receive
This section lists some of the
Table
Error Message | Suggested Actions |
|
|
Insufficient disk space to allow job | Check available disk space on the DSS server. In some |
| |
| configured in DSS, several gigabytes of free disk space |
| might be required during peak usage periods. |
|
|
Firmware has not been upgraded on device | This message should be seen only when older devices are |
| managed DSS. Remove the device from the configuration |
| and add it back again. |
|
|
A notification message was not printed on the [device TCP/ | Verify that DSS can communicate with the device that is |
IP] printer | indicated in the message. |
|
|
Address Book checking terminated with a severe corruption | Call HP Support or an authorized service provider. The |
indication | Address Book might need to be rebuilt. |
|
|
The SMTP server didn't accept the | Reduce the |
it was too big | the limit that is configured at the SMTP server. |
|
|
A disk file was not downloaded to the [device IP] printer | Remove the device (indicated by the TCP/IP address) and |
| add the device back again to DSS. |
|
|
122 Chapter 4 Support and troubleshooting | ENWW |