115, 123, 127 | HP MFP Sending Software 4.9X specs

4 Support and troubleshooting	115
Obtaining support	116
HP customer care service and support	116
Finding documentation and other supporting information	116
Using Internet support	116
Control panel messages	117
DSS error messages	122
Glossary	123
Index	127

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HP MFP Sending Software 4.9X manual 115, 123, 127

Contents

HP Digital Sending Software Page HP Digital Sending Software Copyright Trademarks Table of contents Pre-installation checklist Installer screens and options Configure DSS Configure the Device 127 115123 Introduction to Digital Sending Digital sending overview Jpeg Tiff Introduction to DSS Features overview Fax Supported devices Legacy device support Logging Embedded Digital Sending vs DSS Differences 1Feature comparison Area Feature Product Groups 2What else does DSS allow you to do? Feature BenefitsAdvantages of DSS Accessible to all devices connected to the DSS server DSS vs Web Jetadmin Component Description What is new in DSS 4.91?3Product improvements in DSS Enww Theory of operations DSS Service Components Technical detail Configuration Utility1DSS Service Technical Detail DSS-enabled device 2Configuration Utility- Technical Detail 4I.R.I.S. OCR engine Technical Detail 3DSS-enabled devices Technical DetailI.S. OCR engine Database Local Data StoreThird-party tools 5Database Technical Detail Device firmware Remote Configuration UtilityUnderstand licensing Trial license Licensing requirementsAuto-generate license Node Locking 6License Node Locking Enww Installation and configuration Planning the DSS deployment System and environment requirementsSoftware requirements Hardware requirements 3DSS 4.91 supported device firmware revisions Device firmware requirements2DSS hardware requirements Enww Feature Type Protocol Port Role of DSS Can it be Changed? Port requirementsPorts used 4Ports used by DSS Backup and restore strategy DSS Address Book access for latest generation devicesHostname resolution Understand DSS data structures Software capabilities for backup and restore Restore DSS dataScaling the DSS server Back up DSS data Features and factors that limit scalability LicensingLimitations Recommendations Activating licenses 1DSS License Certificate Install licenses Trial or demo licenseUpgrading from previous products Node locking Device differences Installer screens and options InstallationPre-installation checklist 3Software Installation Welcome screen Configuration Configuration Utility elements Callout Component Description Exclamation pointAsterisk Outline Add licenses Remove licenses Auto-generated licenses 7Device Configuration tab Device management Enww Add and remove devices Add a device Remove a device Device configuration 12Remove Device dialog box Understanding the Device List Device grouping8Device List icons IconDescription Authentication Configure DSS 9Authentication tab Ldap Server Ldap Server 15LDAP authentication Microsoft Windows 10Authentication tab Microsoft Windows Domain Username Password Determining the Ldap server bind method for Windows Ldap server 11Authentication tab Novell NDS Novell NDS NDS Tree NDS Context Bind prefix Username Password Callout Component Novell NDS configuration 12Authentication bind methodsLdap bind Ldap bind methods Search root How to Ldap Configuration To configure the Ldap server Configure the Device 13Authentication subtab Configure Devices tab set Click the Authentication tab General Device configuration 14General subtab on the Configure Devices tab set General subtab Ldap Step 15Addressing subtab Configure Devices tab setAddressing subtab Step Using the Ldap setup, and then click Test 16 Log subtab on the Configure Devices tab set Log subtab 16Log subtab on the Configure Devices tab set Preferences subtab Send to Folder 17Preferences subtab on the Configure Devices tab setImmediate reset to defaults Delay reset to defaults To configure the Send to Folder feature 18Send to Folder tab 26The Send to Folder tab on the Device Configuration tab set Configuration overview Configure the device to use Send To Folder19Send to Folder subtab on the Configure Devices tab set Send to E-mail 27 E-mailtab Configure the e-mail feature on DSS Enable Smtp SSL Protocol Server Requires Authentication To verify the Smtp gateway Smtp gatewaysVerifying the Smtp gateway Enww 29Send to E-mailsubtab in the Configure Devices tab set 21Send to E-mail subtab Configure Devices tab set Signing and Encryption Select routing type To enable Send to E-mail by using DSSField Control To enable send to e-mail directly from the Device Third-party fax Send to FaxAnalog fax Topcall Callout Component Description Enable Fax Send Internet fax22Fax tab Internet fax option Fax Send Method To configure Internet fax Internet Fax setup LAN fax 23Fax tab LAN fax To configure LAN fax Enww LAN fax Configuring the LAN fax feature on the device Analog fax Enable Fax Receive Fax Dialing SettingsFax Send Settings Scan Settings Enable Fax Archiving. Click to select the check box Callout Component Description Reports and Internal PagesDevice Print Activity Log. Click to print the report Configuring the analog fax feature on the device Default ReceiveNotification Settings Blocked Fax List Enable Fax Archiving Type of fax job to archive Mail address Menu structure Send to WorkflowsMetadata files 26Workflows tab Configure the menu structure groups, menus, and forms GroupsMenus Forms Folder To create a workflow form for a folder destination Enww Enww 27Response format options Number Entry FTP site Enww Enww 28Response format options Printer Enww Addressing Configure the device to use Send To Workflows29Send to Workflows subtab Configure Devices tab set Address Book Manager 43Address Book Manager Callout Component Description DSS Address Books Importing addresses using the Address Book Manager30Address Book Manager Configuring address books on the Addressing tab 31Addressing tabCallout Component Description Search Method Personal Contacts Configuring Personal Contacts feature Configuring DSS address books Method Description Effect at the control panel Configuring Ldap directory replication32Address book synchronization Exchange contacts To set up automatic replication of the Ldap address bookPersonal address books Configure direct Ldap addressing on the device Guest address bookPublic address book Ldap replication 46The Ldap Database Search Settings section Ldap filters Configure DSS for Windows Active Directory Services Configure Authentication Configure Addressing Configure the Service-Based Address Book Enww Enww Support and troubleshooting Using Internet support Obtaining support1Sources of information Source Description Control panel messages 2Device control-panel messagesMessage Description and actions Delete unused addresses from the address book Authentication failed for a reason other than incorrect user Digital Send Communication Error AdministratorInformation Digital Send server is not responding. Contact Mail Gateway rejected the job because HP Digital Sending Delivery ErrorLogin failed. Please try again Novell login required LoginDigital Sending Service at 15.XX.YY.ZZ does not Service this device. Contact administrator Error Message Suggested Actions DSS error messages3Critical error messages Glossary FTP Nanp Enww Index Installation Messages