Set whether cellular data is used for apps and services. Turn cellular data on or off for any app that can use cellular data. If a setting is off, iPad uses only Wi-Fi for that service. The iTunes setting includes both iTunes Match and automatic downloads from the iTunes Store and the App Store.

Activate, view, or change your cellular data account. Tap View Account, then follow the onscreen instructions.

Lock the SIM card. Locking the SIM card with a PIN means you need to enter the PIN to use a cellular connection on iPad.

Sound, music, and video

If iPad doesn’t have sound or if video doesn’t play, try these steps.

No sound

••

••

••

••

••

••

••

••

Make sure the iPad speaker isn’t covered.

Make sure the Side Switch isn’t set to silent. See Volume buttons and the Side Switch on page 11.

If you’re using a headset, unplug it, then plug it in again. Make sure you push the plug all the way in.

Make sure the volume isn’t turned all the way down.

Music on iPad might be paused. If you’re using a headset with a play button, try pressing the play button to resume playback. Or from the Home screen, tap Music, then tap .

Check to see if a volume limit is set. In Settings, go to Music > Volume Limit.

If you’re using the line out port on the optional iPad Dock, make sure that you turn on the external speakers or stereo, and that they’re plugged in correctly and working properly. Use the volume controls on the the external speakers or stereo, not on iPad.

If you’re using an app that works with AirPlay, check to see if the AirPlay device you’re sending the sound to is turned on and the volume is turned up. If you want to hear sound through iPad’s speaker, tap and select it from the list.

A song, video, or other item won’t play

The song, video, audiobook, or podcast may be encoded in a format that iPad doesn’t support. For information about the audio and video file formats iPad supports, go to www.apple.com/ipad/specs.

If a song or video in your iTunes library isn’t supported by iPad, you may be able to convert it to a format iPad supports. For example, you can use iTunes for Windows to convert nonprotected WMA files to a format iPad supports. For more information, open iTunes and choose Help > iTunes Help.

No video or sound when using AirPlay

To send video or audio to an AirPlay device such as an Apple TV, iPad and the AirPlay device must be connected to the same wireless network. If you don’t see the button, iPad isn’t connected to the same Wi-Fi network as an AirPlay device, or the app you’re using doesn’t support AirPlay.

•• When sound or video is being sent to an AirPlay device, iPad doesn’t display video or play audio. To direct the content to iPad and disconnect iPad from the AirPlay device, tap and select iPad in the list.

Appendix D    Safety, Handling, & Support

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Apple ME856LL/A, MF544LL/A, MF519LL/A, MF116LL/A Sound, music, and video, No sound, Song, video, or other item won’t play
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ME856LL/A, MF123LL/A, MF116LL/A, MF544LL/A, MF066LL/A specifications

The Apple MF519LL/A, ME856LL/A, MF116LL/A, MF066LL/A, and MF074LL/A are a series of devices that showcase Apple's commitment to innovation, design, and user experience. Each model is crafted to cater to specific user needs, blending performance with aesthetics.

The MF519LL/A, widely known as the Apple MacBook Air, is renowned for its lightweight design and powerful performance. It features a 13.3-inch Retina display that provides crisp visuals and vibrant colors, making it perfect for both work and entertainment. Equipped with Apple’s M1 chip, this model offers exceptional speed and efficiency. Users benefit from a battery life that lasts up to 18 hours, ensuring uninterrupted productivity. With support for Thunderbolt 3, it allows for high-speed data transfer and versatile connectivity options.

The ME856LL/A represents the Apple iPad Air, an embodiment of versatility and power in a tablet form. The iPad Air features a stunning 10.9-inch Liquid Retina display, providing a remarkable viewing experience. It's powered by the A14 Bionic chip, allowing for seamless multitasking and gaming capabilities. The device supports the second-generation Apple Pencil and Magic Keyboard, making it an excellent choice for creative professionals and students alike. With a long battery life and lightweight design, the iPad Air is perfect for on-the-go use.

The MF116LL/A is part of the Apple iPhone lineup, specifically designed for those who crave the latest in smartphone technology. Offering 5G capabilities, this model ensures fast download speeds and smooth streaming experiences. The device features an impressive dual-camera system that takes stunning photos in any lighting, coupled with Smart HDR technology for enhanced picture quality. The iPhone's A15 Bionic chip provides lightning-fast performance, along with an intuitive user interface powered by iOS that enhances overall usability.

The MF066LL/A and MF074LL/A models are synonymous with Apple’s exceptional ecosystem. These devices are designed with user privacy at the forefront, showcasing features like Face ID and end-to-end encryption for enhanced security. Each device integrates seamlessly with iCloud, making it easy to sync data across Apple devices. They also support a diverse range of applications, whether for productivity, creative projects, or entertainment, all while encapsulated in a sleek, minimalist design.

Collectively, the MF519LL/A, ME856LL/A, MF116LL/A, MF066LL/A, and MF074LL/A highlight Apple's ability to combine cutting-edge technology with user-friendly features, cementing its reputation as a leader in the tech industry.
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