Apple ME860LL/A Onscreen keyboard doesn’t appear, Get information about your iPad, Disabled iPad

Onscreen keyboard doesn’t appear

If iPad is paired with a Bluetooth keyboard, the onscreen keyboard doesn’t appear. To make the onscreen keyboard appear, press the Eject key on a Bluetooth keyboard. You can also make the onscreen keyboard appear by moving the Bluetooth keyboard out of range or turning it off.

Get information about your iPad

See information about iPad. Go to Settings > General > About. The items you can view include:

••

••

••

••

••

••

••

Number of songs, videos, photos, and applications Capacity and available storage space

iOS version Model number Serial number

Wi-Fi and Bluetooth addresses

Diagnostics & Usage and Legal (including legal notices, license, warranty, regulatory marks and RF exposure information)

To copy the serial number and other identifiers, touch and hold the identifier until Copy appears.

To help Apple improve products and services, iPad sends diagnostic and usage data. This data does not personally identify you, but may include location information.

View or turn off diagnostic information. Go to Settings > General > About > Diagnostics & Usage.

Usage information

View usage information. Go to Settings > General > Usage to:

••

••

••

View each app’s storage

View and manage iCloud storage

See the elapsed time since iPad has been charged

Disabled iPad

If iPad is disabled because you forgot your passcode or entered an incorrect passcode too many times, you can restore iPad from an iTunes or iCloud backup and reset the passcode. For more information, see Restore iPad on page 134.

If you get a message in iTunes that your iPad is locked and you must enter a passcode, see support.apple.com/kb/HT1212.

VPN settings

A VPN (virtual private network) provides secure access over the Internet to private networks, such as the network at your organization. You may need to install a VPN app from the App Store that configures your iPad to access a network. Contact your system administrator for information about the app and settings you need.

Appendix D    Safety, Handling, & Support 132