TROUBLESHOOTING

Because rice varieties may vary in their make-up, results may differ. Below are some troubleshooting tips to help you achieve the desired consistency.

 

PROBLEM

 

SOLUTION

 

 

 

 

 

Rice is too dry/hard

 

If your rice is dry or hard/chewy when the rice

 

 

after cooking.

 

cooker switches to WARM mode, additional

 

 

 

 

water and cooking time will soften the rice.

 

 

 

 

Depending on how dry your rice is, add ½ to

 

 

 

 

1 cup of water and stir through. Close the lid

 

 

 

 

and press the “COOK” button. When rice

 

 

 

 

cooker switches to warm mode, open the lid

 

 

 

 

and stir the rice to check the consistency.

 

 

 

 

Repeat as necessary until rice is soft and

 

 

 

 

moist.

 

 

Rice is too moist/soggy

 

If your rice is still too wet or soggy when the

 

 

after cooking.

 

rice cooker switches to warm mode, use the

 

 

 

 

rice paddle to stir the rice. This will redistribute

 

 

 

 

the bottom (moistest) part of the rice as well

 

 

 

 

as release excess moisture. Close the lid and

 

 

 

 

allow to remain on warm mode for 10-30

 

 

 

 

minutes as needed, opening the lid and

 

 

 

 

stirring periodically to release excess moisture.

 

 

 

 

 

 

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Aroma ARC-1616 instruction manual Troubleshooting, Problem Solution