Appendix A Basic Troubleshooting | Asante Technologies 3624/48

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Asante Technologies 3624/48 user manual Appendix A Basic Troubleshooting, Problem, Possible Solutions

Contents

User’s Manual 24/48 Port 10/100 + 2/4 Gigabit Ethernet SwitchIntraCore 3624/48 24/48 Port 10/100 + 2/4 Gigabit Ethernet Switch User’s Manual IntraCore 3624/48 Table of Contents Managing the System 5.5.1 Spanning Tree Parameters Chapter 10 CLI Commands 9.1 Main Configuration Menu9.2.3 System Time Setting Appendix A Basic Troubleshooting 1.1 Features Chapter 1 Introduction Function 1.2 System DefaultsDefault Parameter 1000BASE-T 1000BASE-SX/LX/LH IP Settings 3624 Front Panel 1.3 Package Contents1.4 Front and Back Panel Descriptions 3624 Rear Panel 3648 Front Panel 3648 Rear Panel 1.5 Management and Configuration 1.4.1 LEDs1.5.1 Console Interface Chapter 2 Hardware Installation and Setup 2.1 Installation Overview2.1.1 Safety Overview 2.1.3 Power Requirements 2.2 Installing into an Equipment Rack2.1.2 Recommended Installation Tools 2.1.4 Environmental Requirements 2.3 SFP Mini GBIC Ports 2.2.1 Equipment Rack Guidelines 2.4 Connecting Power 2.5 Connecting to the Network2.5.1 10/100/1000BaseT Ports Cabling Procedures 2.5.2 Gigabit Ethernet Ports Cabling Procedures Pair Number & Wire ColorsPin Number 1000BaseLZ GBIC Cables with SC-type fiber connectors 10µ single-mode fiber media up to 120 km 393,701 Chapter 3 Initial Software Setup 3.1 Connecting to a Console e. Press the Configuration button from the Connect To window e 3.4 Configuring an IP Address 3.2 Connecting to a PC3.3 Username and Password Switch# configuration 3.5 Restoring Factory Defaults Switch# clear config Switch# save Interface Configuration Mode Switchinterface ## Chapter 4 Understanding the Command Line Interface CLIPrivileged Top Mode Switch# 4.1 User Top User EXEC Mode Command ? show ?4.2 Privileged Top Privileged EXEC Mode Purpose COMMAND enable COMMAND enable Username admin Password Switch#Command Switch# ? 4.3 Global Configuration Mode 4.3.1 Interface Configuration Mode 4.4 Advanced Features Supported within the Command Mode Switch# configuration ? cr 4.5 Using CLI Command History 4.6 Using Command-Line Editing Features and Shortcuts 4.6.1 Moving Around on the Command Line 4.6.2 Completing a Partial Command Name 4.6.3 Deleting Entries Chapter 5 Managing the System and Configuration Files 5.1.1 Setting the System Clock5.1 Managing the System 5.1.2 Specify the Hostname 5.1.3 Enable the System Log5.1.4 Displaying the Operating Configuration 5.1.5 Test Connections with Ping Tests 5.2.2 Copying Configuration Files to a Network Server 5.2 Managing Configuration Files5.2.1 Configuring from the Terminal Switch# show running-config 5.2.3 Copying Configuration Files from a Network Server to the Switch 5.3.1 Saving System image to a Network Server 5.4 Configuring SNMP5.3 Managing system image Files 5.3.2 Replacing System image from a Network Server 5.4.1 Configuring SNMP Support 5.5 Spanning Tree Algorithm 5.5.1 Spanning Tree Parameters Port Priority 5.5.2 Rapid Spanning Tree Protocol RSTPPriority Port Path Cost 5.5.3 Configuring spanning-tree Use the following interface mode command to configure port link-type Command Asante IntraCore IC3624/48 Address or Range Chapter 6 Configuring IPClass Status 6.1 Establish Address Resolution 6.2.2 Configuring IGMP 6.2 Managing IP Multicast Traffic6.2.1 IGMP Overview Switchconfig# set igmp query-interval CommandConfigure the frequency at which the designated switch sends Purpose 6.3 Access Lists 6.3.1 Creating an Access List6.3.2 Configuring an Access List SwitchConfig# access-list name aclmac add priority 6.3.3 Applying an Access List to an Interface 6.3.4 Enabling an Access List Chapter 7 VLAN Configuration 7.1 Creating or Modifying a VLAN 7.2.1 configuring vlan ports 7.2 VLAN Port Membershipvlan port all ports…… 7.2.2 Trunk IEEE 802.1q interface IFNUMBERVlan participation Asante IntraCore IC3624/48 Chapter 8 Quality of Service Configuration 8.1.1 Configuring Weighted Round Robin8.1 Scheduling algorithm 8.1.2 Monitoring Weighted Round Robin 8.2 Priority Queuing8.2.1 Priority Mapping 8.2.2 Port Based QOS 8.2.3 802.1P Based QOS8.2.4 IP Based QOS 8.3.1 Configuring Traffic Shaping for an Interface 8.3 Traffic Shaping8.4 Rate Limiting Chapter 9 Configuring the Switch Using the GUI The defaults are IP Address Username admin Password Asante capital AEnter the username and password then click the “OK” button The following example shows the main Configuration Menu 9.1 Main Configuration MenuSecurity QoS SNMP LLDP Admin Statistics Help Logout System Port Management VLAN Management Spanning Tree Multicast 9.2 System 9.2.1 System System InformationSave the settings when done by clicking the “Save Settings” button 9.2.2 System Network management Class 9.2.3 System Time Setting 9.2.4 System - Green Ethernet 9.3 Port Management - Port Config The Port Management section displays assorted settings for each portWhen a port number is clicked the subscreen appears Asante IntraCore IC3624/48 9.4 VLAN Management Asante IntraCore IC3624/48 User’s Manual Asante IntraCore IC3624/48 VLAN MANAGEMENT - VLAN PORT. This screen allows additional settings to be controlled on a per port basis. Here the PVID can be changed to. Changing the PVID in required to force the port to respond to a particular VLAN. Becoming a member of a VLAN is only the start. The port PVID must be changed to cause it to respond only to the desired VLAN 9.5 Spanning Tree Path cost = 1000/LAN speed in Mbps MSTP. Multiple Spanning Tree Protocol can be enabled on this page Individual Port properties can be manipulated at this screen MST Instance parameters can be modified on the following two screens 9.6 Multicast Asante IntraCore IC3624/48 9.7 Security - Port Security Access control lists can be established using this screen 802.1X can be enabled on a per port basis TACAS+ and Storm Control are available on the next screens Management IP list can be used to enter a list of IP addresses to limit the availability of switch Management 9.8 QoS Asante IntraCore IC3624/48 User’s Manual Asante IntraCore IC3624/48 User’s Manual Asante IntraCore IC3624/48 User’s Manual Asante IntraCore IC3624/48 9.9 SNMP SNMP Continued 9.10 LLDP Asante IntraCore IC3624/48 9.11 Admin - Admin Password Static addresses can be added using this screen Port Mirroring - To set up a mirror, identify the port to be mirrored by checking the ingress mirror, or egress mirror for the port. Next select the port to mirror the information to Asante IntraCore IC3624/48 User’s Manual Asante IntraCore IC3624/48 User’s Manual Asante IntraCore IC3624/48 User’s Manual Asante IntraCore IC3624/48 Cable diagnostic a cable test that can be run for each port Asante IntraCore IC3624/48 9.12 Statistics Asante IntraCore IC3624/48 User’s Manual Asante IntraCore IC3624/48 User’s Manual Asante IntraCore IC3624/48 9.13 Help General help is available for many screens 9.14 Logout Use this screen to logout and close the session Asante IntraCore IC3624/48 Command Prompt COMMAND Privileged Mode Chapter 10 CLI Commands10.2 User Mode commands Command Prompt Switch# Global Config Mode Format enable 10.3 Privileged Mode commands10.2.6 enable 10.3.2.2 clear config 10.3.2.5 clear static-mcast 10.3.2.10 configuration10.3.4.1 copy nvramconfig 10.3.2.6 clear pass 10.3.8 ping 2 show qos queue-settings1 show dot1x config 10.3.9 reload 10.3.11.3 show igmp snooping 2 show dot1x radius3 show dot1x statistics 1 show igmp snooping dynamicrouterport 10.3.11.7 show logging 10.3.11.13 show running-config4 show lldp msap-entry 2 show logging flash-log 2show snmp users 10.3.11.14 show snmp1 show snmp groups 3 show snmp communities 2 show switch age-time 10.3.11.19 show switch1 show switch admin-time 3 show switch mac-table 6 Show rmon history 10.4 Global Config mode commandsShow rmon event log 7Show rmon statistics 10.4.2.4 vlan port vlan port all port-configurevlan port ports port-configure 1 vlan port all 10.4.6.2 lldp disable 10.4.5.2 link aggregation delport This command remove ports from LAG10.4.6 LLDP 10.4.6.1 lldp enable 10.4.5 link-aggregation 10.4.7 Log 10.4.10 mgmt-accesslist commands 10.4.10.1 mgmt-accesslist ipaddr10.4.10.2 mgmt-accesslist enable 10.4.7.1 Log log-server 10.4.11.2 monitor disable 10.4.10.3 mgmt-accesslist disable10.4.11 monitor commands 10.4.11.1 monitor enable 10.4.12 dot1x commands 10.4.12.1 dot1x enable 10.4.14 port-all commands 10.4.14.1 port-all admin-mode 10.4.13.4 network dhcp-relay Configure switch dhcp relay functions10.4.13.6 network admin-timeout 10.4.13.2 network parms 2 port-all portsec-lockmode static 10.4.14.4 port-all portsec-lockmode Configure port security10.4.14.3 port-all flow-control 3 port-all portsec-lockmode dynamic 4 port-all storm-control broadcast-unknown 10.4.15 qos commands10.4.15.1 qos qos-advanced Configure qos advanced mode 5 port-all storm-control all-cast 2 set igmp disable 10.4.16 set commands 10.4.16.1 set IGMP1 set igmp enable 3 set igmp last-memberquery 10.4.17.2 snmp group 10.4.17 snmp commands 10.4.17.1 snmp notifysnmp trapstation add ip-addr community community name type bootup 1 snmp group add 1 sntp localtime enable 10.4.18 sntp commands 10.4.18.1 sntp daylight10.4.18.2 sntp localtime Configure the local time 2 sntp localtime localtimedate This command sets local time 3 spanning-tree forceversion none 10.4.110.2 spanning-tree configuration1 spanning-tree configuration name 10.4.110.3 spanning-tree forward-time 10.4.22.2 rmon alarm 10.4.20 User commands10.4.21 Interface commands 10.4.110.8 spanning-tree mst 2 access-list name WORD action permit 2 rmon del alarm10.4.23 access list commands 1 access-list name WORD clears SRC IP 10.4.23.6 access-list name WORD set 5 access-list name WORD clear mac SA7access-list name WORD clear VID 3 access-list name WORD set L4port 10.4.24 arp Commands access-list name WORD set l4port DST-port5 access-list name WORD set mac-mode 1 arp dynamic enables and disables 10.5.1 exit command 10.5 Interface Config mode commands10.4.25 dos Commands 10.5.2 dot1x command Set 802.1x port control 10.5.6.4 Configures which TLVs are enabled for transmission 10.5.6 lldp command10.5.6.3 Configure med notifications 10.5.6.1 lldp state set lldp status 10.5.11 port-security command 10.5.7 admin-mode10.5.10 flow-control command flow-control enable 10.5.12 qos command 10.5.17 spanning-tree command 10.5.17.1 spanning-tree cost 10.5.14.5 storm-control all-cast This command storm control limited10.5.15 rmon-counter command 10.5.14.4 storm-control broadcast-unknown 10.5.17.7 spanning-tree priority 1vlan participation exclude This command leave a vlan10.5.17.6 spanning-tree participation 2 vlan participation Appendix A Basic Troubleshooting ProblemPossible Solutions Performance Specifications Appendix B SpecificationsStatus Indicators Management Specifications Package Content L2+ Management SpecificationsEnvironmental Specifications Warranty Appendix C FCC Compliance and Warranty Statements C.2 Important Safety InstructionsC.1 FCC Compliance Statement C.3 IntraCore Warranty Statement Default IndexConnecting Command host-query monitoring configurationbandwidth 57, 58, 59