Manuals / Asus / Computer Equipment / Network Router

Asus RTAC68U Frequently Asked Questions FAQs, I cannot access the router GUI using a web browser

Models: RTAC68U

1 129

Download 129 pages 54.54 Kb

Page 102

6.2 Frequently Asked Questions (FAQs)

6.2 Frequently Asked Questions (FAQs)

I cannot access the router GUI using a web browser

•If your computer is wired, check the Ethernet cable connection and LED status as described in the previous section.

•Ensure that you are using the correct login information. The default factory login name and password is “admin/admin”. Ensure that the Caps Lock key is disabled when you enter the login information.

•Delete the cookies and files in your web browser. For Internet Explorer 8, follow these steps:

1.Launch Internet Explorer 8, then click Tools > Internet Options.

2.In the General tab, under Browsing history, click Delete…, select Temporary Internet Files and Cookies then click Delete.

NOTES:

•The commands for deleting cookies and files vary with web browsers.

•Disable proxy server settings, cancel the dial-up connection, and set the TCP/IP settings to obtain IP addresses automatically. For more details, refer to Chapter 1 of this user manual.

•Ensure that you use CAT5e or CAT6 ethernet cables.

102

Image 102

Asus RTAC68U manual Frequently Asked Questions FAQs, I cannot access the router GUI using a web browser

Contents

Wireless-AC1900 Dual Band Gigabit Router RT-AC68UUser Guide E8119 First Edition March Copyright 2013 ASUSTeK Computer Inc. All Rights ReservedConfiguring the General settings Table of contentsGetting started Getting to know your wireless routerUsing AiCloud Table of contentsConfiguring the Advanced Settings IPv6Appendices TroubleshootingUtilities Table of contents1 Getting to know your wireless router 1.2 Package contents1.1 Welcome Flashing slow Rescue mode 1.3 Your wireless router5 Power LED 1 LAN 1~4 LEDPress this button to power on or off the stystem Specifications8 Power button 14 Reset button1.4 Positioning your router 1.5 Setup Requirements IEEE 802.11a/b/g/n/ac wireless capability An installed TCP/IP serviceEthernet RJ-45 LAN port 10Base-T/100Base-TX/ 1000BaseTX 1.6 Router Setup 1.6.1 Wired connectionTo set up your wireless router via wired connection 1.6.2 Wireless connection To set up your wireless router via wireless connection4. Install an IEEE 802.11a/b/g/n/ac WLAN adapter on your computer 2 Getting started 2.1 Logging into the Web GUITo log into the web GUI 2.2 Quick Internet Setup QIS with Auto- detection To use QIS with auto-detectionfor Automatic IP DHCP for PPPoE, PPTP, and L2TP for Static IP The auto-detection of your ISP connection type takes place whenPage 2.3 Connecting to your wireless network To connect to your network3 Configuring the General settings 3.1 Using the Network Map3.1.1 Setting up the wireless security settings To set up the wireless security settings2.4GHz security settings 3.1.2 Managing your network clients To manage your network clients3.1.3 Monitoring your USB device To monitor your USB device Safely removing the USB disk To safely remove the USB disk3.2 Creating a Guest Network To create a guest network10. Select Disable or Enable on the Access Intranet item 5. Click Yes on the Enable Guest Network screen7. Select an Authentication Method 4. To configure additional options, click Modify3.3 Using the Traffic Manager 3.3.1 Managing QoS Quality of Service BandwidthTo set up bandwidth priority To fill in the source IP or MAC, you can Change the order of upstream network packets that are sent to the Internet 3.3.2 Monitoring Traffic 3.4 Setting up Parental Control To use the parental control function3.5 Using the USB Application 3.5.1 Using AiDiskTo use AiDisk 5. Click Finish to complete the setting 3.5.2 Using Servers Center Using Media ServerUsing Network Place Samba Share service application Servers Center Media Servers tab. Refer to theTo use Samba share To create a new account To delete an existing accountTo add a folder R Select this option to assign read-only access Using the FTP Share serviceR/W Select this option to assign read/write access 4. Click Apply to apply the changesTo use FTP Share service Maximum Login User Miscellaneous settingTo configure Miscellaneous settings Device Name3.5.3 3G/4G Work GroupCharacter set on FTP Server To set up 3G/4G internet access 3.6 Using AiCloud To use AiCloud3.6.1 Cloud Disk To create a cloud disk2. Turn on Cloud Disk Page 3.6.2 Smart Access 3.6.3 Smart Sync To use Smart Sync3. Click Add new account To configure the basic wireless settings 4 Configuring the Advanced Settings4.1 Wireless 4.1.1 General40MHz Select this bandwidth to maximize the wireless throughput Radius with Off Disables WEP encryption 64-bit Enables weak WEP encryption128-bit Enables improved WEP encryption 10.When done, click Apply To enable WPS on your wireless network 4.1.2 WPS4. To set up WPS using the router’s WPS button, follow these steps 4.1.3 Bridge 6. On the Remote AP List, key in a MAC address and click the Add 4.1.4 Wireless MAC Filter To set up the Wireless MAC filter4.1.5 RADIUS Setting To set up wireless RADIUS settings4.1.6 Professional Multicast rate Mbps Select the multicast transmission rate or click Disable to switch off simultaneous single transmission 4.2 LAN 4.2.1 LAN IP2. In the Enable the DHCP Server field, tick Yes To modify the LAN IP settingsTo configure the DHCP server 4.2.2 DHCP Server5. In the IP Pool Ending Address field, key in the ending IP address 4.2.3 Route To configure the LAN Routing table2. On the Enable static routes field, choose Yes or Delete4.2.4 IPTV To configure the WAN connection settings 4.3 WAN4.3.1 Internet Connection Page Contact your ISP and update the MAC address associated with your ISP service To set up Port Trigger 4.3.2 Port TriggerWhen connecting to an IRC server, a client PC makes an outgoing connection using the trigger port range 66660-7000. The IRC server responds by verifying the username and creating a new connection to the client PC using an incoming port To set up Port Forwarding 4.3.3 Virtual Server/Port ForwardingPort Range If you want to specify a Port Range for clients on the same network, enter the Service Name, the Port Range e.g. 1020010300, the LAN IP address, and leave the Local Port empty. Port range accepts various formats such as Port Range 300350, individual ports 566,789 or Mix 10151024,3021 Differences between port trigger and port forwarding To set up DMZ 4.3.4 DMZTo remove DMZ To set up DDNS 4.3.5 DDNS4.3.6 NAT Passthrough Enable wildcard Enable wildcard if your DDNS service requires oneTo set up IPv6 4.4 IPv6To set up access to a VPN server 4.5 VPN Server4.6.1 General To set up basic Firewall settings4.6 Firewall 4.6.2 URL FilterTo set up a URL filter To set up a keyword filter4.6.3 Keyword filter 4.6.4 Network Services Filter 3. Enter a word or phrase and click the Add button 4. Click ApplyTo set up a Network Service filter 4.7 Administration 4.7.1 Operation ModeTo set up the operating mode To set up the System settings 4.7.2 SystemTo upgrade the firmware 4.7.3 Firmware Upgrade4.7.4 Restore/Save/Upload Setting To restore/save/upload wireless router settings4.8 System Log To view your system log5 Utilities 5.1 Device DiscoveryTo launch the Device Discovery utility To launch the rescue mode and use the Firmware Restoration utility 5.2 Firmware Restoration5.3 Setting up your printer server 5.3.1 ASUS EZ Printer SharingTo set up the EZ Printer sharing mode 5. Wait a few minutes for the initial setup to finish. Click Next 6. Click Finish to complete the installation7. Follow the Windows OS instructions to install the printer driver To share your LPR printer 5.3.2 Using LPR to Share PrinterSharing your LPR printer 2. Select Add a local printer and then click NextPage 5. Select Custom then click Settings 7. Click Next to finish setting up the standard TCP/IP port 9. Click Next to accept the default name for the printer 10. Click Finish to complete the installation5.4 Download Master To use Download Master5.4.1 Configuring Bit Torrent download settings To configure BitTorrent download settings5.4.2 NZB settings 6 Troubleshooting 6.1 Basic TroubleshootingUpgrade Firmware to the latest version Check if your Ethernet cables are plugged properly Check if your network settings are correctRestart your network in the following sequence 1. Turn off the modem 2. Unplug the modemPage 6.2 Frequently Asked Questions FAQs I cannot access the router GUI using a web browserThe client cannot establish a wireless connection with the router DHCP server has been disabledOut of Range If you are using a wireless LAN adapter, check if the wireless channel in use conforms to the channels available in your country/area. If not, adjust the channel, channel bandwidth, and wireless mode Internet is not accessible Go to Administration Restore/Save/Upload Setting, and click Restore You forgot the SSID network name or network passwordHow to restore the system to its default settings? PasswordFirmware upgrade failed 2. Click Tools Internet options Connections tab LAN settings Cannot access Web GUIA. Disable the proxy server, if enabled Windows 1. Click Start Internet Explorer to launch the browserMAC OS SettingsB. Set the TCP/IP settings to automatically obtain an IP address Windows 1. Click Start Control Panel Network and InternetMAC OS To obtain the IPv6 IP settings automatically, tick2. Click System Preferences Network Configure Obtain an IPv6 address automatically2. Click Tools Internet options Connections tab C. Disable the dial-up connection, if enabled Windows3. Tick Never dial a connection 1. Click Start Internet Explorer to launch the browserNotices ASUS Recycling/Takeback ServicesAppendices REACHReorient or relocate the receiving antenna Prohibition of Co-locationagainst harmful interference in a residential installation Increase the separation between the equipment and receiverSafety Information Declaration of Conformity for R&TTE directive 1999/5/ECCE Mark Warning Canada, Industry Canada IC Notices Radio Frequency RF Exposure InformationCanada, avis d’Industry Canada IC Licensing information NCC 警語GNU General Public License GNU GENERAL PUBLIC LICENSEPreamble Terms & conditions for copying, distribution, & modification Page In addition, mere aggregation of another work not based on the Program with the Program or with a work based on the Program on a volume of a storage or distribution medium does not bring the other work under the scope of this License cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or 6. Each time you redistribute the Program or any work based on the Program, the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further restrictions on the recipients’ exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License NO WARRANTY END OF TERMS AND CONDITIONSBOGAZICI BIL GISAYAR SAN. VE TIC. A.S Tel. No Address For Turkey onlyAuthorised distributors in Turkey A.S Tel. No AddressASUS COMPUTER INTERNATIONAL America ASUS Contact informationASUSTeK COMPUTER INC. Asia Pacific ASUS COMPUTER GmbH Germany and AustriaEurope Networks Global Hotline InformationRegion CountryRegion Service HoursNetworks Global Hotline Information Asia-Pacific Americas+886-2-2894-3447 ManufacturerASUSTeK Computer Inc TAIPEI 112, TAIWAN