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Troubleshooting (FAQ)
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Problem |
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| Possible Solution | |
Power LED is not ON |
| • | Press the | button to check if the monitor |
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| • | is in the ON mode. | |
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| Check if the power cord is properly | ||
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| connected to the monitor and the power | |
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| outlet. |
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The power LED lights amber and there is no |
| • | Check if the monitor and the computer are | |
screen image |
| • | in the ON mode. | |
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| Make sure the signal cable is properly | ||
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| • | connected the monitor and the computer. | |
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| Inspect the signal cable and make sure | ||
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| • | none of the pins are bent. | |
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| Connect the computer with another | ||
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| available monitor to check if the computer | |
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| is properly working. | |
Screen image is too light or dark |
| • Adjust the Contrast and Brightness | ||
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| settings via OSD. | |
Screen image is not centered or sized |
| • | Press the | button for two seconds to |
properly |
| • | automatically adjust the image. | |
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| Adjust the | ||
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| settings |
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| via OSD. |
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Screen image bounces or a wave pattern is |
| • | Make sure the signal cable is properly | |
present in the image |
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| connected to the monitor and the | |
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| • | computer. |
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| Move electrical devices that may cause | ||
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| electrical interference. | |
Screen image has color defects (white does |
| • | Inspect the signal cable and make sure | |
not look white) |
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| that none of the pins are bent. | |
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| • Perform Reset via OSD. | ||
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| • | Adjust the R/G/B color settings or select | |
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| the Color Temperature via OSD. | |
Screen image is blurry or fuzzy |
| • | Press the | button for two seconds to |
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| automatically adjust the image (for VGA | |
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| mode only). |
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| • Adjust the Phase and Clock settings via | ||
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| OSD. |
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No sound or sound is low |
| • | Ensure that the audio cable is properly | |
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| connected to the monitor and the | |
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| computer. |
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| • Adjust the volume settings of both your | ||
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| • | monitor and computer. | |
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| Ensure that the computer sound card | ||
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| driver is properly installed and activated. |
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