Troubleshooting specific problems
My response time is poor...
•First, do Site Survey 50 feet from the Access Point. If it's not 40- 50+ the Radio in the Terminal or the Access Point is the problem.
•Second, run the 802 Test Program. If it runs fast, your program that is slow.
•If you have good response time everywhere but on the outer fringe area, you may need to add another Access Point.
•If using the Active X program with XP, be sure "connection pooling" is disabled.
I'm not getting the distance I need...
To maximize range, the Access Points should be located:
1.At the center of the area of intended coverage, and
2.As high as possible - mounted on the ceiling of a room with the antenna pointing downward works the best. Sometimes just raising the Access Point to 12 feet will dramatically increase the distance, especially in warehouses or grocery stores with tall shelving. Access Points mounted on the wall with the antenna parallel to the floor is the worst position.
To accurately determine the hardware required to cover a particular area, you should use Site Survey option on the mode menu.
RF Terminal Problems
When laser is triggered, it cycles power by itself – 1st screen When a voice message plays, it cycles power by itself
When I turn it on, it just beeps continually.
•If the batteries are way low, when turned on, the Terminal will just keep beeping; it is cycling power, over and over because the batteries are too low.
•If the batteries are at a specific low point, the laser triggering or playing a voice message will be just enough extra power draw to force the terminal to cycle power.
•Change to known good batteries, preferably out of a working unit and try again. Some "new" batteries are not good.
The unit won’t power up with batteries (good batteries)
•Your battery terminals inside the case may be corroded with battery acid or just contamination. Open up the case and clean the battery
