I N C A S E O F
If this answering system does not work properly, try the following suggestions. If you’re still having difficulty, call 1 800
No Dial Tone
•Make sure all plugs are connected properly. Check the line cord connections at the wall jack and at the telephone. Also check the coiled cord connections at both ends.
•Unplug the telephone and connect it to another wall jack. If you still have no dial tone, the problem is with your phone line.
•If the system is not connected to AC power and batteries are not installed, you will not hear a dial tone.
Call Cannot Be Dialed, or Is Dialed Slowly
If you have pulse dialing service, you cannot dial numbers with the dial mode set to tone. See the TELEPHONE OPERATION section of this manual to set the dial mode. Set the mode to pulse, then hang up and dial again.
If you have tone dialing service, you may be able to use either tone or pulse dialing mode. If you set the mode to tone, numbers are dialed much more quickly.
Problems with Message Window or Indicator Lights
•Press Oto make sure the system is on.
•Make sure all plugs are connected properly. Check the line cord connections at the wall jack and at the telephone. Make sure the power cord is securely connected to both the answering system and an electrical outlet not controlled by a wall switch.
Use only the power cord supplied with this product. For a replacement, contact 1 800
D I F F I C U L T Y
Messages Are Incomplete
•The system can accept messages up to 3 minutes long. If a caller leaves a very long message, part of it might be lost when the system disconnects the call after
3 minutes.
•If the caller pauses for more than 7 seconds, the system stops recording and disconnects the call.
•If the system’s memory fills up during a message, the system stops recording and disconnects the call.
System Does Not Answer
After Correct Number of Rings
•If the Toll Saver feature is in operation, the number of rings changes from four to two when you have new messages waiting.
•In some cases, the system might be affected by the ringing system used by the local telephone company.
•If the system’s memory is full, or the system is off, the system answers after 10 rings.
System Does Not Respond to Remote Commands
•Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone.
•The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code.
•There may be noise interference on the phone line you are using. Press dial buttons firmly.
•Make sure you are entering your Remote Access Code correctly.
•You might be calling from a phone that sends tones too short for your answering system to detect.
Telephone Does Not Ring
•Make sure the RINGER switch is set in the LO or HI position.
•If there are several other telephones on the same line, try disconnecting some of the other telephones. Having too many telephones connected can create problems such as low ringer volume, or impaired sound quality during calls.
LOW BATTERY Light Is On
•Make sure the batteries are correctly installed.
•If the light stays on, replace the batteries with 4 new ones.
Power Failure
•If you have installed batteries, you will be able to make calls in the event of a power failure.
•If the system is disconnected from AC power answering system features will not operate. Your announcement and messages are retained in memory during a power failure, but you will need to reset the clock.
•The system operates in dial pulse mode during a power failure, but returns to whatever dial mode setting you have selected when power is returned.
